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Remote Desktop Support Analyst Jobs in Provo, UT

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Remote Desktop Support Analyst information

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$10

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$37

How much do remote desktop support analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote desktop support analyst in Provo, UT is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $28.41 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Provo, UT? For Remote Desktop Support Analyst jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Provo, UT look for? The top searched job categories for Remote Desktop Support Analyst jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Desktop Support Analyst jobs? Cities near Provo, UT with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Provo, UT as of June 2026, with employment types broken down into 1% As Needed, 40% Full Time, 50% Part Time, and 9% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $52,914 per year, or $25.4 per hour.

Industrial/Organizational Product Science Intern | Fully Remote US

HireVue Inc

Sandy, UT • Remote

Part-time

Posted 4 days ago

Job description

Company Description

Hirevue is where hiring happens - transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue's end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Job Description

As an Industrial/Organizational (I/O) Product Science Intern, you will support the research, design, and testing of new assessments and assessment-related product features.

You will work with Industrial/Organizational Psychologists and other internal teams to apply research within the Hirevue platform. Projects may include large language models, machine learning, simulations, conversational assessments, and other interactive assessment methods.

This is a six-month internship beginning in August or September, with the possibility of extension. This role is a part-time internship, not exceeding 20 hours per week and does not involve direct customer interaction.

Essential Duties and Responsibilities

  • Support the design, development, testing, and quality review of new assessments.

  • Apply Industrial/Organizational Psychology, research, and data analysis skills to product projects.

  • Assist with assessment content, scoring methods, prototypes, and AI-enabled features.

  • Review research on selection and emerging assessment technologies, and help translate findings into product features.

  • Support research on reliability, validity, fairness, subgroup differences, usability, and candidate experience.

  • Serve as an expert evaluator by reviewing and rating the quality, accuracy, and effectiveness of assessment tools and technology-generated outputs.

  • Collaborate with Industrial/Organizational Psychology, Product, and Data Science teams and share findings with technical and non-technical audiences.

Qualifications

  • Currently enrolled in a Ph.D. program in Industrial/Organizational Psychology or a related field preferred.

  • At least two years of graduate-level education in Industrial/Organizational Psychology or a related field preferred.

  • Knowledge of personnel selection, psychometrics, statistics, research methods, or assessment development.

  • Experience analyzing quantitative and qualitative data.

  • Experience with assessment development, validation, or evaluation is preferred.

  • Interest or experience in emerging assessment technologies, such as large language models, machine learning, natural language processing, prompt design, experimental design, or AI evaluation.

  • Knowledge of EEO requirements, fairness, and professional guidelines for employee selection.

Additional Information

All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. 

Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.

Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Hirevue is NOT currently hiring in:

AK, HI, IA, ME, MS, NM or WV.

#remote-us

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