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Remote Desktop Support Analyst Jobs in Provo, UT

MM International

Collections Analyst

Draper, UT · Remote

$21/hr

Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential ... support Collections team in executing strategic and operational initiatives across Divvy, and ...

Nearmap

Business Analyst, Product

Lehi, UT · On-site +1

Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... Support the rollout of Nearmap's updated commercial models and product-based TAM/SAM/SOM analysis ...

Nearmap

Business Analyst, Product

Lehi, UT · On-site +1

Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... Support the rollout of Nearmap's updated commercial models and product-based TAM/SAM/SOM analysis ...

Nearmap

Business Analyst, Product

Lehi, UT · On-site +1

Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... Support the rollout of Nearmap's updated commercial models and product-based TAM/SAM/SOM analysis ...

Kodiak Cakes

Trade Analyst

Park City, UT · On-site +1

$62K - $72K/yr

Park City, Utah or Remote Individual base salary for this role ultimately will depend on numerous ... This role bridges finance, sales, and operations to support trade processes, monitor customer ...

Kodiak Cakes

Trade Analyst

Park City, UT · Remote

This role bridges finance, sales, and operations to support trade processes, monitor customer ... Utah, or remote for the right candidate. We offer competitive compensation and benefits that ...

RainFocus

Client Care Analyst (Remote)

Orem, UT · Remote

The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... Leveraging of Online Help Center content Location This remote role can be located anywhere in the ...

New

KēSTA I.T.

Business Analyst

Midvale, UT · On-site +1

$40 - $60/hr

T is actively seeking Business System Analyst for an immediate contract engagement with our client ... supporting large-scale enterprise financial systems. · Experience working in fully remote or ...

LVT

Technical Support Engineer II

American Fork, UT · Remote

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Diagnose system issues using log analysis, diagnostic tools, and documented processes * Make ...

Lantern

Strategy Analyst

Orem, UT · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Nearmap

Financial Analyst (GTM/Commercial)

Lehi, UT · Remote

Fully remote within the continental United States. Join Nearmap's GTM Finance team as the Analyst ... You'll support planning discussions, and your numbers will shape what GTM departments actually do ...

Nearmap

Financial Analyst (GTM/Commercial)

Lehi, UT · Remote

Fully remote within the continental United States. Join Nearmap's GTM Finance team as the Analyst ... You'll support planning discussions, and your numbers will shape what GTM departments actually do ...

Nearmap

Financial Analyst (GTM/Commercial)

Lehi, UT · Remote

Fully remote within the continental United States. Join Nearmap's GTM Finance team as the Analyst ... You'll support planning discussions, and your numbers will shape what GTM departments actually do ...

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All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Provo, UT

Remote Desktop Support Analyst information

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$37

How much do remote desktop support analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote desktop support analyst in Provo, UT is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $28.41 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What job categories do people searching Remote Desktop Support Analyst jobs in Provo, UT look for?

The top searched job categories for Remote Desktop Support Analyst jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Desktop Support Analyst jobs?

Cities near Provo, UT with the most Remote Desktop Support Analyst job openings:

Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Provo, UT as of June 2026, with employment types broken down into 1% As Needed, 40% Full Time, 50% Part Time, and 9% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $52,914 per year, or $25.4 per hour.

Microsoft 365 and Support Services Engineer

Digital Forge Cyber Assurance Group

Lehi, UT

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Company Description
Digital Forge has been a forward-thinking market leader in Cybersecurity, Compliance, Risk Management, and Incident Response since 1996. Clients choose Digital Forge because of our world-class team of business and cybersecurity professionals, who continually advance themselves in their respective disciplines through continued education and in-the-field experience. The core of our success is a direct result of our people, processes, and technology. Our team of professionals bring countless years of experience, discipline, and skills that directly impact the success of our company and our clients.
We partner with our clients, working in union towards a common purpose and assuming complete accountability throughout our engagements. We deliver on our assurances, remaining engaged throughout the lifecycle to ensure continuity of experience. Our methodologies have been built through years of experience developing and architect business and information systems. Our approach incorporates a clear understanding of the client's desired objectives and analysis from various perspectives to ensure we deliver on expectations. We have proven best practices designed to improve performance, simplify regulatory compliance, and deliver measurable results to our clients.
At Digital Forge we drive proper adoption and utilization of technology that are foundations for success with our clients. We continuously innovate to shape the most fluid practices and methodologies in our core competencies and influence positive change in those competencies across all industries.
Job Description
We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
  • Deploy Microsoft 365 Environments
  • Deploy Azure AD Environments
  • Deploy Advanced Microsoft 365 Services including Compliance and Governance
  • Architect Office/Microsoft 365 Service Environments
  • Maintenance of Azure Active Directory environments including Policies
  • Monitoring of Network and Desktop Environments
  • Maintaining Desktops, Laptops, Tablets, and Smartphones
  • Assisting on IT Projects as required
  • Working with End-Users and Vendors to support applications and environments
  • Deployment and Management of Microsoft desktop Infrastructure
  • Routine Maintenance with desktops and end-users
  • Deployment of end-user Infrastructure
  • Deployment of Infrastructure improvements on Client environments
  • Assist in maintaining and deploying other Client applications and environments
  • Leading initiatives for researching and deploying new applications
  • Coordinating various IT Operations for Clients
  • Handling daily support calls which can range from Tier 1 to Tier 3 support requirements.
  • Provide guidance to your teammates as a member of the team
  • Working with End-Users and Vendors to support applications and environments
  • Working with Client Stakeholders on strategy and vision
  • Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
  • Supporting Client initiatives remotely and some on premise
  • Routine network maintenance in various Microsoft environments.

Qualifications
Required
  • Three years or more of IT support experience
  • Two years of experience with managing Windows and Mac Desktops
  • Having a worked in a highly motivated, fast-paced, critical support role
  • An excellent reputation for support to end-users and leading teams
  • Excellent decision making and critical-thinking skills
  • Excellent organizational and communication skills are required
  • Ability to meet deadlines with Projects and Assignments
  • Ability to learn and support new technologies and train others
  • Some regional travel maybe required - all expenses paid
  • Participate in an on-call rotation schedule
  • Must be an energetic and highly motivated self-starter
  • Must be self-motivated and have a positive attitude
  • Must be detail oriented
  • Must have the ability to multi-task
  • Must have excellent oral and written communication skills
  • Must have the ability to communicate effectively with others

Preferred
  • One year or more of advanced Office 365 experience is preferred
  • Solid experience in support management roles is preferred
  • Experience with Microsoft Azure Active Directory is preferred
  • Experience with AWS or Azure.
  • Experience with Windows Servers.

Additional Information
Benefits and Compensation
  • Salary based on Skill sets, Capability, and Experience
  • Flexible hours and Remote Work Friendly
  • Comprehensive Health Insurance
  • Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Short-Term Disability
  • 401K Retirement Plan
  • Paid Time Off
  • Paid Training
  • Paid Certification Testing

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