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Remote Desktop Support Analyst Jobs in Mount Prospect, IL

Onco360

Pharmacy Compliance Analyst

Woodridge, IL · Remote

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Provides support with securing and maintaining proper facility licensure, including new licenses ...

Rise25

Financial Planning Analyst (Remote)

Chicago, IL · Remote

We are looking for a remote, initially part-time financial planning analyst who can create budgets ... With support from our fractional CFO, develop annual budget processes and apply those processes to ...

Allied

Senior Claims Refund Analyst (Remote)

Chicago, IL · On-site +1

$50K - $55K/yr

POSITION SUMMARY The Senior Refund Analyst is responsible for coordinating and processing all ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

RR Donnelley

eBilling Analyst - Remote

Warrenville, IL · Remote

Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...

RR Donnelley

eBilling Analyst - Remote

Warrenville, IL · On-site +1

$18.99 - $26.59/hr

Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...

RR Donnelley

eBilling Analyst - Remote

Warrenville, IL · Remote

$18.99 - $26.59/hr

Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...

Initio Capital

Revenue Analytics Analyst

Chicago, IL · Remote

This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS ...

YO AI Labs

Dutch Bilingual Expert - Remote

Chicago, IL · Remote

$30 - $65/hr

... support language model improvement. No prior AI experience is required. Strong Dutch language ... Ability to analyze pronunciation, grammar, fluency, and linguistic authenticity. * Strong written ...

Breakthru

Category Development Analyst

Chicago, IL · Remote

$60K - $75K/yr

Time Type: Full time Remote Type: Job Family Group: Commercial Summary: The Category Development Analyst will support the National Accounts team by providing analytical support, generating sales ...

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Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote desktop support analyst in Mount Prospect, IL is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $29.86 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Mount Prospect, IL?

For Remote Desktop Support Analyst jobs in Mount Prospect, IL, the most frequently searched job titles are:

What cities near Mount Prospect, IL are hiring for Remote Desktop Support Analyst jobs?

Cities near Mount Prospect, IL with the most Remote Desktop Support Analyst job openings:

Remote Desktop Support Analyst jobs near you

Senior Claims Adjustment Analyst (Remote)

Allied Benefit Systems

Chicago, IL • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Allied Benefit Systems rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

107th of 496 rated business services

Job description

POSITION SUMMARY

The Senior RRT Analyst will be responsible for reviewing the incoming referrals daily to determine priority and distribute team assignments. The Senior Analyst will run reports from Allied's website for special projects that are received within the department to determine adjustments needed and assign accordingly. Provide training to the team as needed. The Senior RRT Analyst will also be responsible for managing Blue Cross Blue Shield (BCBS) and Anthem adjustments.

ESSENTIAL FUNCTIONS

  • Work with other departments when necessary to determine appropriateness of an RRT referral.
  • Manage the BCBS and Anthem process, including adjustments and closing claims in the BCBS systems.
  • Tracking and handling of projects timely
  • Update member accumulators and complete adjustments as necessary
  • Maintain department workflows for RRT processes
  • Handle tasks assigned to RRT such as high dollar split claims, repricing adjustments, and group exception referrals
  • Run web reports for special projects
  • Support other units within Claim Operations
  • Support Refund process when needed
  • Other related duties as assigned

EDUCATION

  • High school diploma or equivalent required

EXPERIENCE AND SKILLS

  • Applicants must have 5+ years of comprehensive experience with adjustment processing
  • Applicant must be proficient at the use of Microsoft Word and Excel programs and can easily learn other data systems.

POSITION COMPETENCIES

  • Accountability
  • Analytical Thinking
  • Collaboration
  • Communication
  • Customer Focus
  • Functional Expertise
  • Initiative

PHYSICAL DEMANDS

  • This is a standard desk role that requires extended periods of sitting and computer work

WORK ENVIRONMENT

  • Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

What Allied Benefit Systems employees say

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Hours and flexibility

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