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Remote Desktop Support Analyst Jobs in Mount Prospect, IL

pca

Sr Systems Analyst

Lake Forest, IL · Remote

Position is primarily focused on development for applications used to support eight Paper Mills ... Mobile web development Preferred Qualifications: * 5-7 years of experience in Windows desktop ...

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.0K - $2.8K/wk

Attention to detail and analytical skills. * Must be licensed in multiple states. Responsibilities ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.0K - $2.8K/wk

Attention to detail and analytical skills. * Must be licensed in multiple states. Responsibilities ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

YO AI Labs

Data Privacy Analyst - Remote

Chicago, IL · Remote

$31 - $60/hr

Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...

YO AI Labs

AI Consulting Expert - Remote

Chicago, IL · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... support continuous AI improvement. Required Skills * Critical Thinking * Analytical Reasoning

Wood Plc

GIS Analyst - FEMA

Chicago, IL · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

Rise25

Financial Planning Analyst (Remote)

Chicago, IL · Remote

We are looking for a remote, initially part-time financial planning analyst who can create budgets ... With support from our fractional CFO, develop annual budget processes and apply those processes to ...

Onco360

Pharmacy Compliance Analyst

Woodridge, IL · Remote

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Provides support with securing and maintaining proper facility licensure, including new licenses ...

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Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote desktop support analyst in Mount Prospect, IL is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $29.86 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

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For Remote Desktop Support Analyst jobs in Mount Prospect, IL, the most frequently searched job titles are:

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Remote Desktop Support Analyst jobs near you

Sr Systems Analyst

pca

Lake Forest, IL • Remote

Full-time

Re-posted 16 days ago

Packaging Corporation Of America rating

7.7

Company rating: 7.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

39th of 122 rated packaging manufacturers

Job description

Responsibilities:
Position is primarily focused on development for applications used to support eight Paper Mills located throughout the United States. Environments include SQL Server and MS Windows/AD. Experience in .NET and SQL is required.  Successful candidates will need to have strong communication and interpersonal skills and have the ability to work well with others in a fast-paced industrial environment.  Some travel is involved on a project-by-project basis.
Basic Qualifications:
• Bachelor's degree in computer science or equivalent field of study.
• Experience with the following:

  • VB.Net / C#, .NET framework 4+
  • Source control, preferably Git
  • SQL Server database 2017+
    • Writing SQL queries.
    • Creating stored procedures / functions / views
  • Pluses for the following experience (not required)
    • Web Development Experience
      • ASP.NET MVC, Web API, Blazor
      • JavaScript, JavaScript frameworks such as AngularJS
      • HTML5, CSS, Bootstrap
      • Mobile web development

Preferred Qualifications:

  • 5-7 years of experience in Windows desktop development (Windows Forms / WPF).

Knowledge-Skills-Abilities:
 

  • Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers
  • Must exhibit excellent communication, analytical, organizational and computer skills
  • Must be capable of independently making sound decisions through creative problem-solving and detailed requirements-gathering.
  • Must be capable of working with ambiguity and change.

#LI-VP1

 #LI-Remote 

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