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Remote Desktop Support Analyst Jobs in Atlanta, GA

Wood Plc

GIS Analyst

Kennesaw, GA · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

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How much do remote desktop support analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support analyst in Atlanta, GA is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $28.89 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the most commonly searched types of Desktop Support Analyst jobs in Atlanta, GA?

The most popular types of Desktop Support Analyst jobs in Atlanta, GA are:

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For Remote Desktop Support Analyst jobs in Atlanta, GA, the most frequently searched job titles are:

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Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,792 per year, or $25.9 per hour.

GIS Analyst

Wood Plc

Kennesaw, GA • Remote

Full-time

Re-posted 26 days ago

Job description

Overview / Responsibilities

Wood Environment & Infrastructure Solutions is currently seeking GIS Analysts to perform flood risk analysis, mapping, and related services on Federal Emergency Management Agency (FEMA) projects throughout the Mid-Atlantic, Midwest, and Northeast U.S. regions.  

This role has the potential to work remotely from any location in the US.

Key Responsibilities:

  • Perform GIS database development, qualitative/quantitative analysis, and mapping as a member of a local and regional water resources team (primarily flood risk analysis and mapping)
  • Compile, manipulate, and refine geographic data from a variety of sources including hydraulic models, field collection, satellite/aerial imagery, public domain data, and existing maps
  • Produce detailed, high-quality cartographic products (digital and hardcopy) and accompanying reports in accordance with technical guidelines and client needs
  • Communicate with project team members and other stakeholders to define data needs, project requirements, and desired outputs
  • Compile, manipulate, and refine geographic data from a variety of sources including public domain, field collection, satellite imagery, aerial photographs, and existing maps
  • Perform regular quality control checks of spatial and non-spatial datasets to ensure data integrity
  • Collaborate with team members on project tasks related to GIS, database design and management, and data visualization
  • Customize GIS workflow and software programs for data collection, engineering, and environmental applications

#LI-Remote

Skills / Qualifications

Required:

  • 2 - 5 years of GIS project experience
  • BA/BS in GIS, Geography or related field
  • Understanding of cartography and cartographic principles
  • Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online)
  • Proficiency using Microsoft Office
  • Experience in producing high-quality digital and hardcopy maps and project graphics
  • Strong written and verbal communication skills
  • Ability to understand and carefully follow both written and oral guidance/instructions
  • Resourceful and self-motivated

Preferred:

  • Experience with FEMA's Risk MAP and National Flood Insurance Program (strongly preferred)
  • Experience with hazard mitigation
  • Customization of GIS software using Python
  • Basic proficiency in other scripting/programming languages a plus
Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Employment Type: OTHER

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