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Remote Desktop Support Analyst Jobs in Allen, TX

Armavel, LLC

Cybersecurity Risk Analyst (REMOTE)

Dallas, TX · Remote

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Risk Analyst performs annual reviews to support effective continuous monitoring and to ensure ... Fully remote workforce - work from anywhere in the US! * You'll get lots of work done, and work ...

Addison Group

Enterprise Endpoint Engineer

Dallas, TX · Remote

$109K - $136K/yr

  • Medical

  • Retirement

  • PTO

... Desktop solutions * Define remote access architecture * Support hybrid and cloud workspace models ... Endpoint Analytics * Intune reporting * Improve user experience metrics Vendor & Technology ...

VetsEZ

Senior Business Analyst (Remote Opportunity)

Dallas, TX · On-site +1

$91K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a Senior Business Analyst for a 100% remote position supporting a ... This role will support the design, development, and implementation of an AI Patient Health Data ...

VetsEZ

Senior Business Analyst (Remote Opportunity)

Dallas, TX · On-site +1

$91K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a Senior Business Analyst for a 100% remote position supporting a ... This role will support the design, development, and implementation of an AI Patient Health Data ...

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All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Allen, TX

Remote Desktop Support Analyst information

See Allen, TX salary details

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How much do remote desktop support analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote desktop support analyst in Allen, TX is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.93 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

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Remote Desktop Support Analyst jobs near you

Cybersecurity Risk Analyst (REMOTE)

Armavel, LLC

Dallas, TX • Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The experienced Risk Analyst role executes the VA Enterprise Risk Analysis process using a custom ERA tool to identify key cyber security risk factors in network connected medical devices and Special Purpose Systems (e.g., building automation systems, physical security systems, operational technology). These risk factors are summarized, evaluated, and reported using quantitative and qualitative scores to provide a VA authorizing official with awareness of the residual cyber risk prior to connecting these devices to the VA network. The Risk Analyst must acquire, review and leverage system documentation and data gathered through questionnaires and interviews with customers in the field and vendor/manufacturer representatives to accurately document critical security posture elements in a common reporting format. These elements include hardware/software inventory, communications profile, system interconnections, data types and stores, and the presence or lack of security controls, settings and mechanisms for a given device type. The Risk Analyst performs annual reviews to support effective continuous monitoring and to ensure documented residual risks are current, accurate, and complete. The analyst works within a Risk Management team and is expected to collaborate with Federal and contractor team mates to achieve best outcomes for the ERA process.

What Makes You Great

  • Experience with Cybersecurity, risk management, or risk assessment for complex systems
  • Experience with NIST SP 800-53 and NIST SP 800-30
  • Experience with documenting and depicting network topology and network protocols
  • Ability to engage directly with clients, and third parties to facilitate enterprise risk analysis
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • Bachelor’s degree in Computer Science, Mathematics, Engineering or technical discipline and 10 years of relevant work experience or 18 years of relevant work experience in lieu of degree

Nice If You Have

  • Experience with cybersecurity analysis of medical technology or Internet of Things (IoT)
  • Experience with Governance, Risk, and Compliance (GRC)
  • Experience with Assessment and Authorization (A&A) and eMASS
  • Experience with Excel and Visio
  • CompTIA Security+ or Certified Risk Management Professional (CRISC) or Certified in Risk and Information Systems Control (CRISC)
  • Experience working in the Federal space
  • Excellent communication skills
  • Attention to detail and ability to critically
  • Willingness to learn and strong ability to research
  • Strong organizational skills
  • You must be a US citizen and have the ability to obtain and maintain a government clearance.

Why this position is rewarding

  • Fully remote workforce – work from anywhere in the US!
  • You’ll get lots of work done, and work with a team that likes to hustle.
  • You get to play a big part in important technologies being brought to an entirely new audience and get to work with some cool technology companies.
  • Your work will benefit veterans.

Company Description

Armavel is a fast-growing IT consulting firm that has built a culture founded on a values-first philosophy. We are passionate about delivering results that are timely and world class via an environment that has all the ingredients for our people to thrive. With this in mind, we seek out candidates that demonstrate the following characteristics: honesty, humility, hustle, empathy, resilience, and positivity. These attributes are vital to our company’s growth and are our first priority in our hiring decisions.