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Remote Desktop Support Analyst Jobs in Allen, TX

PTY TECH, LLC

IT Asset & CMDB Coordinator

Dallas, TX · Remote

$30/hr

Remote - Anywhere in the USA Engagement: 1099 Independent Contractor Rate: $30/hour Travel ... supporting IT asset management, inventory management, CMDB administration, desktop support, or ...

Jobsultant Solutions

Remote Data Analyst

Dallas, TX · Remote

The Nations 2nd largest Technical Staffing and Services Firm, has an opening for a Remote Analyst ... They support a team of 100+ merchants and 40+ planners to optimize performance of the Walgreens ...

YO AI Labs

AI Consulting Expert - Remote

Dallas, TX · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... support continuous AI improvement. Required Skills * Critical Thinking * Analytical Reasoning

Tapcheck

Data Analyst

Plano, TX · Remote

Your job is to make sure Support leadership always has a clear, credible picture of how the team is ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Wood Plc

GIS Analyst - FEMA

Dallas, TX · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

USAA

Decision Science Analyst Lead

Plano, TX · On-site +1

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid ... As a Decision Science Analyst Lead , you will be at the forefront of creating innovative analytical ...

USAA

Decision Science Analyst (Mid-level)

Plano, TX · On-site +1

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid ... As a Decision Science Analyst (Mid-level) , you will provide decision support for business areas ...

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All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Allen, TX

Remote Desktop Support Analyst information

See Allen, TX salary details

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$36

How much do remote desktop support analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote desktop support analyst in Allen, TX is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.93 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Allen, TX?

For Remote Desktop Support Analyst jobs in Allen, TX, the most frequently searched job titles are:

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Remote Desktop Support Analyst jobs near you

IT Asset & CMDB Coordinator

PTY TECH, LLC

Dallas, TX • Remote

$30/hr

Full-time

Posted 7 days ago

Job description

IT Asset & CMDB Coordinator

Location: Remote – Anywhere in the USA
Engagement: 1099 Independent Contractor
Rate: $30/hour
Travel: Primarily remote; rare onsite visits may be required

Position Overview

Our client is seeking an IT Asset & CMDB Coordinator to support their IT inventory and asset-management activities across End User Computing and Datacenter environments.

This is a hands-on, administrative support role focused primarily on maintaining accurate CMDB records, reviewing inventory data, identifying discrepancies, and producing basic asset-management reports. This is not a senior engineering, architecture, or management position.

The ideal candidate is organized, detail-oriented, comfortable working with IT asset records, and able to follow established processes consistently.

Key Responsibilities

  • Maintain and update IT asset and inventory records within the client’s CMDB.

  • Review CMDB data for accuracy, completeness, and consistency.

  • Support inventory record management for End User Computing and Datacenter assets.

  • Assist with deployment and equipment retrieval reporting.

  • Perform basic data analysis and reconciliation of asset records.

  • Identify inaccurate or incomplete Configuration Item (CI) attributes and assist with remediation.

  • Support asset-tag inventory maintenance for Datacenter equipment.

  • Assist with Active Directory and CMDB record management for End User Computing assets.

  • Help prepare and maintain asset-management instructions, reports, and communications.

  • Work with technical teams to resolve inventory and data-quality issues.

Qualifications

  • Previous experience supporting IT asset management, inventory management, CMDB administration, desktop support, or IT operations.

  • Familiarity with CMDB concepts and IT asset records.

  • Strong attention to detail and accuracy.

  • Comfortable working with spreadsheets, reports, and structured data.

  • Ability to follow documented processes and work independently in a remote environment.

  • Clear written and verbal communication skills.

Experience with ServiceNow or another CMDB/ITSM platform is preferred.

Engagement Details

This is a 1099 independent contractor opportunity paying $30 per hour. The position is remote and may be performed from anywhere within the United States. Rare onsite visits may be requested based on business needs.