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Remote Desk Jobs in Atlanta, GA (NOW HIRING)

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in ...

OVME

Systems Support Lead (Remote)

Atlanta, GA · On-site +1

Key Responsibilities 1. Help Desk & Hardware Support * Serve as the primary point of contact for ... This is a fully remote role with standard working hours Monday through Friday. * Longer hours ...

DA Carter Services

IT Helpdesk Technician

Conyers, GA · Remote

$70K - $85K/yr

This is a remote position. You are an enthusiastic problem solver with a customer-first mindset ... desk or IT support role * Strong troubleshooting and analytical skills * Detail-oriented with ...

Flock

Senior Deal Desk Analyst

Atlanta, GA · Remote

$93K - $115K/yr

What You Bring * 7+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or ... Remote roles exist, and when a posting is open to remote work, it says so. 🌟 the impossible ...

New

Danaher

Pricing Manager - Remote

Atlanta, GA · On-site +1

... desk activities to enable profitable growth and reduce commercial risk. This role serves as a ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

Manage and resolve a variety of help desk tickets. * Solving escalated complex issues with clear documentation and recommendations. * Support a fully remote workforce through ticketing systems ...

Orkin LLC

Remote OCCC Sales Supervisor

Atlanta, GA · On-site +1

We are seeking a talented Sales Supervisor for our remote Orkin Customer Contact Center. Must have ... A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 100 mbps ...

Orkin

Remote OCCC Sales Supervisor

Atlanta, GA · Remote

We are seeking a talented Sales Supervisor for our remote Orkin Customer Contact Center. Must have ... A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 100 mbps ...

American Cancer Society

Senior Auditor- Remote

Atlanta, GA · On-site +1

$85K - $90K/yr

This role is 100% remote. ESSENTIAL FUNCTIONS: * Plan and execute comprehensive internal audits by ... Ability to work in a standard office environment with prolonged periods of sitting at a desk and ...

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Remote Desk information

See Atlanta, GA salary details

$12

$22

$32

How much do remote desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What are the most commonly searched types of Desk jobs in Atlanta, GA?

The most popular types of Desk jobs in Atlanta, GA are:

What are popular job titles related to Remote Desk jobs in Atlanta, GA?

For Remote Desk jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Atlanta, GA look for?

The top searched job categories for Remote Desk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Desk jobs?

Cities near Atlanta, GA with the most Remote Desk job openings:

Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

Help Desk Analyst 2 - Atlanta, GA

STI

Atlanta, GA • On-site, Remote

$19.75 - $27/hr

Full-time

Re-posted 29 days ago

Job description

Help Desk Analyst 2
Atlanta, GA/REMOTE
1 year Contract
Description:
The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.
The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
*State of Georgia resident applicants only.
Position Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications & Skills Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
• Must have work authorization that allows candidate to work in the United States

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