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Remote Desk Research Jobs in Colorado (NOW HIRING)

SINGLETON SCHREIBER LLP

Environmental Litigation Attorney

Denver, CO · On-site +1

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote candidates will be considered for those who are not based in the area. SALARY AND BENEFITS ... Perform legal research, author briefs, and argue motions. * Participate and lead in hearings and ...

Dmainc

Managing Director, Property Tax

Denver, CO · Remote

$190K - $240K/yr

Research and follow state and local tax issues, legislation, court cases, etc. Education and ... Prolonged periods of sitting at a desk and working on a computer * Travel as required ...

Danaher

Deal Design Consultant

Denver, CO · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and research laboratories, and physician offices around the world. Every hour around the world ... As part of the evolution toward a centralized Deal Desk / Quote Desk operating model, this role ...

Sycle LLC

Product Manager - Patient Intake

Denver, CO · On-site +1

$140K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are headquartered in Lone Tree, Colorado with a large remote workforce across the US and Canada ... Conduct hands-on clinic observations and user research with front-desk staff and patients to remove ...

Sycle LLC

Product Manager - Patient Intake

Denver, CO · On-site +1

$140K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are headquartered in Lone Tree, Colorado with a large remote workforce across the US and Canada ... Conduct hands-on clinic observations and user research with front-desk staff and patients to remove ...

Pathify

Account Manager - SaaS Sales

Denver, CO · On-site +1

$58K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote/Denver, CO Preferred Compensation: $58,503 - $105,000 / year Description The Account Manager ... Research trends and discover new opportunities to increase sales * Log activities and update ...

Makpar

Service Center Analyst

Denver, CO · Remote

This role is largely responsible for providing remote customer support for Federal Government ... Researching customer requests to ensure accurate information and resolutions are provided

Aegon

Internal Wholesaler - Asset Management (Denver)

Denver, CO · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Together with our nonprofit research institute and foundation, we tune in, step up, and are a force ... Keep the Sales Desk Manager appraised of any concerns for meeting set goals, need for clarifying ...

Pathify

Account Executive - Sales SaaS Communities

Denver, CO · On-site +1

$55K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote/Denver, CO Preferred Compensation: $55,000 - $128,000 / year Description The Account ... Research trends and discover new opportunities to increase Engagement revenue potential * Log ...

Pathify

Account Manager - SaaS Sales

Greenwood Village, CO · Remote

$58K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and remote presentations, and collaboration with other members of the Pathify team. Account ... Research trends and discover new opportunities to increase sales * Log activities and update ...

Pathify

Sales Development Representative

Denver, CO · On-site +1

$57K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote/Denver, CO Preferred Compensation: $57,600 - $106,800 / year Description The Sales ... Research trends and discover new opportunities to increase top-of-funnel conversion * Log ...

All JobsDesk Research JobsRemote Desk Research JobsRemote Desk Research Jobs in Colorado

Remote Desk Research information

What is a remote desk researcher?

A Remote Desk Researcher is a professional who gathers, analyzes, and reports on information using online resources and databases from a remote location. Their work typically involves searching for data, reviewing literature, compiling reports, and synthesizing findings to help organizations make informed decisions. Desk research is also known as secondary research, as it relies on existing information rather than gathering new data through fieldwork. This role is well-suited for individuals with strong analytical, organizational, and communication skills who can work independently without needing to be on-site.

What is the difference between Remote Desk Research vs Remote Data Analyst?

AspectRemote Desk ResearchRemote Data Analyst
Required CredentialsBachelor's in research, social sciences, or related fieldsBachelor's or higher in data science, statistics, or related fields
Work EnvironmentPrimarily independent, using online resources and databasesAnalyzing datasets, using statistical tools and software
Employer & Industry UsageMarket research firms, consulting, academiaTech companies, finance, healthcare, marketing
Common Search & ComparisonRemote Desk Research vs Remote Data Analyst

Remote Desk Research involves gathering information from online sources, focusing on qualitative data collection. Remote Data Analysts interpret and analyze data sets to generate insights. While both roles require analytical skills and often work remotely, Desk Researchers focus on information gathering, whereas Data Analysts focus on data processing and interpretation.

What are the key skills and qualifications needed to thrive as a remote desk researcher, and why are they important?

To thrive as a Remote Desk Researcher, you need strong analytical skills, attention to detail, and proficiency in gathering and synthesizing information from diverse sources, often supported by a degree in social sciences, business, or a related field. Familiarity with online research databases, advanced search tools, and spreadsheet or data visualization software is typically required. Excellent written communication, self-motivation, and time management help set top performers apart in this role. These skills ensure that research is thorough, accurate, and delivered efficiently, enabling organizations to make informed decisions based on reliable data.

What are some common challenges faced by remote desk researchers, and how can they be overcome?

Remote desk researchers often encounter challenges such as information overload, verifying the credibility of online sources, and maintaining productivity without direct supervision. To overcome these, it's important to develop strong organizational skills, use reputable databases and research tools, and establish a structured daily routine. Regular communication with team members and setting clear research objectives can also help ensure accuracy and efficiency while working remotely.
What are popular job titles related to Remote Desk Research jobs in Colorado? For Remote Desk Research jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Desk Research jobs in Colorado look for? The top searched job categories for Remote Desk Research jobs in Colorado are:
What cities in Colorado are hiring for Remote Desk Research jobs? Cities in Colorado with the most Remote Desk Research job openings:
Remote Desk Research jobs near you

Technical Product Support Specialist II

ZOLL Medical Corporation

Broomfield, CO • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

Acute Care Technology
Why Join ZOLL?
At ZOLL Data Systems, we're on a mission to save lives and improve clinical outcomes through advanced Enterprise and SaaS technology for EMS, hospital, and billing organizations. As a Technical Product Support Specialist II, you will handle more complex technical customer inquiries and provide advanced support for specific ZOLL enterprise products. You will manage issues with greater independence, using advanced troubleshooting skills and collaborating across teams or other departments when resolving multi-product or system-specific issues (e.g., DB, OS, Networking). This role includes contributing to the knowledge base and proactively analyzing technical trends to drive improvements in customer satisfaction
What You'll Do
  • Manage advanced troubleshooting for assigned ZOLL enterprise products, using analytical skills to identify root causes of technical issues (e.g., DB, OS, Networking), adhering to ZDM for complete documentation in Salesforce.
  • Handle complex technical issues independently, escalating only critical or unresolved problems to senior team members or CSO teams (e.g., Software Support, Implementation) or other departments (e.g., Product/R&D, SRE, IT App Hosting, Sales) as necessary, using Atlassian Jira Service Desk for handoffs.
  • Collaborate with other CSO teams or departments to address technical issues that span across multiple products or systems, ensuring seamless cross-product support, using Microsoft Teams or Slack for resource navigation.
  • Contribute to the knowledge base, creating and updating articles with solutions to complex technical problems (KB Create) and sharing insights with the team, linking relevant KB articles (KM Linking %) in Salesforce and Atlassian Confluence.
  • Identify technical trends through customer case analysis, proposing preventative support initiatives to reduce recurring issues, swarming in collaboration channels to enhance reputation as a technical expert.
  • Take a proactive approach by recognizing potential technical challenges and addressing them before they escalate, ensuring compliance with initial response and ANRD.
  • Cross-train on additional technical components within the suite (e.g., SQL Server, VMware), gaining a broader understanding of the ZOLL product ecosystem, using tools like Salesforce and Microsoft Teams.
  • Facilitate incident management processes, coordinating team responses to ensure timely resolution of high-priority technical cases or outages and adherence to SLAs, using Atlassian Jira Service Desk and Microsoft Teams.
  • Optimize hybrid meeting structures and remote team productivity guidelines, using virtual collaboration tools like Microsoft Teams, Slack, and LogMeIn Rescue to maintain technical service excellence.
  • Adhere to customers' preferred contact methods (e.g., Five9, email, LogMeIn Rescue) and monitor technical bugged cases in Pending Internal Status on a regular cadence, ensuring compliance with ANRD and resource engagement

What Success Looks Like
  • Timely, Responsive Support: Consistently meet or exceed response time goals (e.g., initial response and ANRD) while resolving moderately complex technical issues with speed and precision.
  • High-Quality Documentation: Maintain accurate, detailed, and ZDM-aligned case notes in Salesforce that ensure clarity, enable effective handoffs, and support team-wide visibility.
  • Customer-Centric Communication: Adhere to customer-preferred contact methods and deliver proactive, personalized technical assistance through channels like Five9, email, or LogMeIn Rescue.
  • Cross-Team Navigation & Escalation: Efficiently route technical issues to the appropriate internal teams (e.g., R&D, SRE, Software Support) using Jira Service Desk and Teams, with appropriate severity classification.
  • Knowledge & Collaboration Leadership: Drive improvements in KM metrics (e.g., KM Linking %, KB Create) by authoring high-quality content and actively supporting peers through swarming in Microsoft Teams and Slack.

What You Bring
  • Experience: 2-4 years in technical product or customer support, ideally in Enterprise and/or SaaS healthcare software.
  • Advanced Technical Expertise: Strong working knowledge of enterprise software components-including SQL Server, networking, VMware, and operating systems-allowing for efficient, high-quality technical support and troubleshooting.
  • Analytical Problem Solving: Proven ability to identify root causes of complex issues and deliver sustainable technical solutions, clearly documented using the ZOLL Diagnostic Method (ZDM) for rapid resolution and internal knowledge sharing.
  • Soft Skills: Exceptional communication and documentation skills, solid problem-solving ability, and a customer-centric mindset.
  • Mindset & Values: Enthusiastic about helping others, thrives in a fast-paced environment, and brings curiosity and resilience to every challenge.
  • Education: High school diploma required; a bachelor's degree or equivalent professional experience is preferred.

What We Offer
  • Remote flexibility or the option to work from our Colorado HQ
  • A collaborative, mission-driven work environment
  • Opportunities for growth, mentorship, and career development
  • Competitive compensation and benefits

The pay range for this position is $18-$28 / hourly. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.
Apply Today
If you're passionate about making a difference and delivering support that saves lives, we want to hear from you. Join us and help ensure the tools used in critical care never fail the people who rely on them.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
#LI-REMOTE
#LI-HM1
The hourly pay rate for this position is:
$18.00 to $28.00
Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Apply