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Remote Debt Collector Jobs in Hackensack, NJ (NOW HIRING)

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Collections /Remote

New York, NY · Remote

$17 - $18/day

Strong understanding of FDCPA guidelines and debt recovery laws. * Ability to multitask across ... Remote Connectivity Requirements: To maintain our standard of service, your home workspace must ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

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How much do remote debt collector jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote debt collector in Hackensack, NJ is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.78 per hour, depending on experience, location, and employer.

What is a Remote Debt Collector job?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive in the Remote Debt Collector position, and why are they important?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a Remote Debt Collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are popular job titles related to Remote Debt Collector jobs in Hackensack, NJ? For Remote Debt Collector jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Debt Collector jobs in Hackensack, NJ look for? The top searched job categories for Remote Debt Collector jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Remote Debt Collector jobs? Cities near Hackensack, NJ with the most Remote Debt Collector job openings:
Remote Debt Collector jobs near you
Infographic showing various Remote Debt Collector job openings in Hackensack, NJ as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 2% Part Time, and 24% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $41,716 per year, or $20.1 per hour.

Director of Analytics & Operations

National Recovery Associates Inc.

Newark, NJ • Remote

Full-time

Posted 12 days ago

Job description

Director of Analytics & Operations

Location: Jacksonville, FL | Newark, NJ | Remote Employment Type: Full-Time

Drive Performance. Deliver Results.

National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to lead the strategy, reporting, and operational performance of our collections organization. This role is ideal for a leader who understands both collections operations and analytics. You'll develop KPIs, analyze portfolio performance, identify operational opportunities, and provide executive leadership with the insights needed to improve recovery results and client performance.

What You'll Do
  • Develop and oversee operational KPIs, dashboards, and executive reporting.
  • Analyze portfolio performance and recommend strategies to improve recovery results.
  • Identify trends, opportunities, and operational risks through data analysis.
  • Partner with Operations to improve collector and team performance.
  • Present performance metrics and business insights to executive leadership and clients.
  • Support forecasting, capacity planning, and operational strategy.
  • Ensure data integrity and reporting accuracy across the organization.
  • Collaborate with Compliance, IT, Client Services, and Operations on strategic initiatives.
  • Ensure compliance with FDCPA, TCPA, FCRA, and company policies.
What We're Looking For

Required:

  • 8-10 years of experience in collections, accounts receivable management (ARM), financial services, or recovery operations.
  • Experience leading analytics, reporting, or operational performance initiatives.
  • Strong understanding of collections KPIs, portfolio performance, and operational metrics.
  • Experience developing executive dashboards and performance reporting.
  • Ability to turn complex data into actionable business recommendations.
  • Strong leadership, communication, and problem-solving skills.
  • Knowledge of FDCPA, TCPA, FCRA, and collections industry best practices.

Preferred:

  • Experience with debt buying, consumer collections, or legal collections.
  • Experience with Power BI, Tableau, SQL, Excel, or other business intelligence tools.
  • Experience presenting performance results to executive leadership and clients.
Why Join NRA?
  • Influence business strategy and operational performance.
  • Work directly with executive leadership.
  • Lead high-impact analytics and reporting initiatives.
  • Competitive compensation and benefits.
  • Opportunity to make a measurable impact in a growing organization.
Ideal Background
  • Director of Analytics
  • Director of Operations
  • Director of Business Intelligence
  • Director of Collections Analytics
  • Director of Portfolio Analytics
  • Business Intelligence Manager
  • Operations Analytics Manager
  • Senior Data Analytics Manager
  • Director of Performance Analytics
  • Collections Operations Manager

If you're passionate about using data to improve operations, optimize portfolio performance, and help drive strategic business decisions, we'd love to hear from you.