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Remote Credit Card Customer Service Jobs in Hackensack, NJ

Made Card

Credit Risk Manager

New York, NY · Remote

$100K - $110K/yr

... services providers - embedding Made into the key moments of the homeowner journey. These ... Card's credit risk strategy across the customer lifecycle. You'll drive underwriting, pricing ...

Made Card

Fraud Risk Manager

New York, NY · Remote

$100K - $110K/yr

... credit card fraud prevention, ensuring the security and integrity of our services while delivering exceptional value to our customers. What You'll Do Fraud Risk Management at Made Card spans three ...

iShare Inc

Customer Service Representative

Manhattan, NY · Remote

$18/hr

Exciting Remote Opportunity - Apply Now! Role: Customer Service Representative Location: Remote ... Support payment processing, check reconciliation, tax forms, ACH, debit-card, and bill-payment ...

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Remote Credit Card Customer Service information

See Hackensack, NJ salary details

$14

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$35

How much do remote credit card customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote credit card customer service in Hackensack, NJ is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $28.32 per hour, depending on experience, location, and employer.

What is a remote credit card customer service?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

What are the key skills and qualifications needed to thrive in remote credit card customer service?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

What are some typical challenges faced by remote credit card customer service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

What are the most commonly searched types of Credit Card Customer Service jobs in Hackensack, NJ?

The most popular types of Credit Card Customer Service jobs in Hackensack, NJ are:

What are popular job titles related to Remote Credit Card Customer Service jobs in Hackensack, NJ?

For Remote Credit Card Customer Service jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Credit Card Customer Service jobs in Hackensack, NJ look for?

The top searched job categories for Remote Credit Card Customer Service jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Remote Credit Card Customer Service jobs?

Cities near Hackensack, NJ with the most Remote Credit Card Customer Service job openings:

Remote Credit Card Customer Service jobs near you
Infographic showing various Remote Credit Card Customer Service job openings in Hackensack, NJ as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% Remote job distribution, with an average salary of $52,612 per year, or $25.3 per hour.

Remote Customer Service Representative

Manhattan School

New York, NY • Remote

$17.50 - $23.75/hr

Contractor

Re-posted 9 days ago

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred