Commercial Lines Account Manager (Multiple Openings)
Remote — open to candidates in PST, MTN, or CST
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking Commercial Lines Account Managers to join our growing Pacific Northwest team. We have multiple openings and will help match you to the right fit based on your experience:
- Small Business unit — a higher-volume, fast-paced book ideal for someone building their commercial lines foundation who brings sharp attention to detail and a real sense of urgency. You'll have dedicated account-tech support to help manage volume, plus a clear path to grow into larger books over time.
- Larger generalist book — a more experienced seat managing a diverse book (non-profit, manufacturing, real estate, energy, and more) in close partnership with an Account Executive.
How You Will Contribute
- Assist Producers in the placement of new and renewal business
- Prepare and send Future ACORD applications to market for renewal indications, per AE/Producer instructions
- Assist with the marketing of new business
- Provide direct customer service support for commercial lines clients
- Issue appropriate documentation as needed, including certificates of insurance, auto insurance ID cards, etc.
- Compose or assist in composing highly technical or sensitive correspondence
- Translate highly technical information for the client's understanding
- Compile applications, negotiate with underwriters, and prepare proposals for new and renewal business
- Contact clients and/or underwriters to obtain additional information or answer questions
- Resolve policy and coverage-related concerns for clients, insurance carriers, and Producers
- Communicate negative actions to the client while offering a solution to remedy the situation
- Bind or place coverage with acceptable carriers, adhering to appropriate carrier binding authority
- Stay current on company insurance products and offerings
- Stay cognizant of marketplace developments — product line offerings, changing consumer trends and needs — when advising clients
- Set up and maintain electronic file information in the Agency Management System, including data entry and client/policy database maintenance
Licenses and Certifications
- Current Washington State Insurance License and appropriate Non-Resident Licenses
- Professional designation (ACSR, CIC, CPCU, CISR) — preferred
Skills & Experience to Be Successful
- High school diploma or equivalent
- 3–5 years of recent agency experience handling the service of a multi-line commercial lines book as a generalist (we'll also consider candidates earlier in their commercial lines career for our higher-volume small-business openings)
- Working knowledge of MS Office (Word, Excel, Outlook)
- Working knowledge of carrier websites — preferred
- Experience with AMS360 and ImageRight — preferred
- This position may require routine or periodic travel that may require the teammate to drive their own or a rental vehicle. If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverage, will be a requirement of this position.
Pay Range: $70,000 - $90,000
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.