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Remote Cyber Security Help Desk Jobs in Sumter, SC

Focused HR Solutions

8-11 Security Analyst

Columbia, SC · Remote

$60 - $75/hr

Position Overview: * 100% Remote. * This position is up to 15 months, with the option of extension ... The Cloud CyberSecurity Specialist will help Applications Team build and manage a Secure Cloud ...

All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Sumter, SC

Remote Cyber Security Help Desk information

See Sumter, SC salary details

$40.1K

$83K

$129.1K

How much do remote cyber security help desk jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote cyber security help desk in Sumter, SC is $82,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $99,700.00 per year, depending on experience, location, and employer.

Can you get a remote cyber security help desk job?

Yes, remote cyber security help desk jobs are available and typically require technical skills, knowledge of security tools, and certifications such as CompTIA Security+ or Cisco CCNA. These roles often involve troubleshooting security issues, providing support to users, and working with remote communication tools. Many companies offer remote positions to qualified candidates with relevant experience and certifications.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.
What are the most commonly searched types of Cyber Security Help Desk jobs in Sumter, SC? The most popular types of Cyber Security Help Desk jobs in Sumter, SC are:
What are popular job titles related to Remote Cyber Security Help Desk jobs in Sumter, SC? For Remote Cyber Security Help Desk jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Remote Cyber Security Help Desk jobs in Sumter, SC look for? The top searched job categories for Remote Cyber Security Help Desk jobs in Sumter, SC are:
Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Sumter, SC as of July 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,975 per year, or $39.9 per hour.

IT - DES - System Software Programmer - Advanced

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • Remote

Contractor

Re-posted 14 days ago

Job description

Job Title: System Software Programmer Location: Remote Position Type: C2C/W2 Years of Experience:10+ years Duration of the Contract: 12 months Candidate Location: Candidate MUST be a resident of a state that aligns with Eastern or Central Time. Project Scope: The System Software Programmer will independently perform analysis, design, implementation, modification, and maintenance of agency software systems, including technical support for required federal data transmittals. This role will lead data migration and software implementations, mentor junior team members, and primarily support Bureau of Water systems, including SDWIS, WQX, SWIFT, and DW-SFTIES.

The programmer will actively participate in cross-functional discussions to effectively meet the needs of internal and external stakeholders. Key Responsibilities: Strong troubleshooting, debugging, and analytical skills Solid understanding of the Software Development Life Cycle (SDLC) Ability to analyze and organize complex technical data effectively Expertise in developing and executing software test cases Experience maintaining and upgrading legacy applications Strong collaboration skills with users, vendors, and IT teams Experience planning, directing, and reviewing technical team work Experience with software security standards and best practices Leadership experience within technical teams Ability to communicate and coordinate with non-IT business units Subject matter expertise in complex systems and enterprise applications Experience estimating development effort and project scope Creative problem solver with flexibility to learn new tools and technologies Software Development and Support, Collaboration & Mentorship, Migration Support, Documentation & Continuity, Data Security & Integrity Required Skills & Experience: 8 years' experience with government IT projects as a software developer, software engineer or related field 8 years' experience in building and optimizing SQL statements and stored procedures 3 years' experience supporting Water Quality/Safety Information Systems, preferably in a government setting Working knowledge of ASP.NET, .NET, and C#, HTML, and CSS Preferred Skills: Experience implementing, configuring and supporting SDWIS, Water Quality Exchange (WQX), SWIFT, and DW-SFTIES Experience with Apache Tomcat and Java Experience using service/help desk ticket platforms and Microsoft Office products. Experience working/collaborating with the Environmental Protection Agency (EPA) Education: A bachelor's degree in computer science, computer engineering or a related field and experience in computer software development, modification, and maintenance

Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

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