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Remote Cx Jobs in Chicago, IL (NOW HIRING)

Resource Innovations

Energy Engineer

Chicago, IL · Remote

... Cx, building tune-up (BTU), energy audits, HVAC optimization, and other utility program offerings. * Responsibilities may include remote data analysis, desktop engineering review, savings ...

Resource Innovations

Energy Engineer

Chicago, IL · On-site +1

... Cx, building tune-up (BTU), energy audits, HVAC optimization, and other utility program offerings. * Responsibilities may include remote data analysis, desktop engineering review, savings ...

Northern Base

Oracle CPQ Consultant

Schaumburg, IL · Remote

Schaumburg, IL ( Remote ) Employment Type: Full-Time Visa Type: USC / GC Only Experience: 6+ Years ... Exposure to Oracle CX suite integrations is a plus Key Responsibilities * Configure and implement ...

VML

Freelance Program Director

Chicago, IL · On-site +1

Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative, PM/AM) across remote offices * Good understanding of emerging web standards, user-centered design ...

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Remote Cx information

See Chicago, IL salary details

$11

$24

$49

How much do remote cx jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote cx in Chicago, IL is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $29.71 per hour, depending on experience, location, and employer.

What is a Remote Cx?

A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.

What are some common challenges faced by Remote Cx professionals and how are they typically addressed?

Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.

What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?

To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.

What are the most commonly searched types of Cx jobs in Chicago, IL?

The most popular types of Cx jobs in Chicago, IL are:

What are popular job titles related to Remote Cx jobs in Chicago, IL?

For Remote Cx jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Cx jobs in Chicago, IL look for?

The top searched job categories for Remote Cx jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Cx jobs?

Cities near Chicago, IL with the most Remote Cx job openings:

Remote Cx jobs near you
Infographic showing various Remote Cx job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $51,354 per year, or $24.7 per hour.

Senior Manager, Omnichannel Marketing and Customer Experience (CX), (Part-Time) - Remote

DivIHN Integration Inc

Deerfield, IL • Remote

Contractor

Re-posted 11 days ago

Job description

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.

 
Please apply or call one of us to learn more

For further inquiries about this opportunity, please contact our Talent Specialist, Sri Balan, at (630) 847-0953
 
Title: Senior Manager, Omnichannel Marketing and Customer Experience (CX), (Part-Time) - Remote
Duration: 6 Months contract with high chance of extension.
Location: Remote
 
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
 
Contract Details
• Part-time: 15–20 hours per week
 
Description:
Position Overview
The Senior Manager, Omnichannel Marketing and Customer Experience (CX), will play a pivotal role in shaping and executing integrated marketing strategies, driving brand growth, and aligning cross-functional teams. This part-time role (15–20 hours per week for 6 months) is ideal for a marketing leader with deep experience in omnichannel strategy, customer experience, and marketing execution. The position will report to the Global Strategic Marketing Omnichannel Lead. An 8-member team, with over 200 marketers across global sites.

Core Skills
• Omnichannel Strategy & Customer Experience (CX): Proven ability to design and scale integrated marketing systems with a focus on frictionless customer experiences.
• Strategic Leadership: Expertise in long-term planning, data analysis, and translating insights into actionable strategies that drive business growth.
• Executive Communication: Exceptional written and verbal communication skills, able to craft compelling narratives for executive audiences and other stakeholders.
• Relationship Building: Strong interpersonal skills, quickly establishing credibility and fostering collaboration across all levels and geographies.
• Operational Excellence: Advanced project management and organizational skills, focused on efficiency, accountability, and results.
 
Key Responsibilities
• Serve as a strategic partner to the Global Strategic Marketing Omnichannel Lead, managing priorities and ensuring alignment with business goals.
• Lead the development and execution of omnichannel marketing initiatives, including coordinating cross-functional Customer Experience (CX) pilot programs.
• Execute omnichannel marketing strategic priorities and campaigns as defined by inbound Briefs from marketing teams around the world in collaboration with Vantive internal teams (e.g. IT, Privacy, Legal, Regulatory, Communications, etc. In collaboration with Global Strategic Marketing) and external agency partners.
• Act as a key point of contact for internal and external stakeholders on omnichannel marketing initiatives, specifically Customer Experience (CX).
• Track progress against marketing KPIs and milestones using project management platforms (e.g. Monday.com, Maestro).
• Develop and refine executive communications, presentations, and updates for senior leadership.
• Looking for a Manager/ Senior Manager person from a regulated industry.
 
Qualifications
• 10+ years in senior marketing, brand leadership, or commercial operations, with a focus on omnichannel strategy and customer experience (CX).
• Demonstrated success scaling global brands, launching new categories, and leading integrated marketing systems in fast-paced, matrixed organizations.
• Strong strategic, analytical, and project management skills.
• Adaptable to using project management platforms such as Monday.com.
• Exceptional communication and interpersonal skills with proven ability to influence without authority.
• Experience uniting creative, sales, product, and operations teams around a clear point of view.
• Bachelor’s degree in Mass Communication/Media Studies or related field.
• Working on fulltime role would not be preferred. Experience working in an agency, with healthcare clients would be fine.
• Salesforce marketing cloud proficiency will be a nice to have.
 
Interview: 2 rounds

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.