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Remote Customer Support Jobs in San Ramon, CA (NOW HIRING)

LHH US

Customer Service Representative

Dublin, CA ยท Remote

$18/hr

This will be a 100% remote contract opportunity with our client and will work PST hours. Product Support Specialist We're looking for a customer-focused Product Support Specialist to join our team ...

LHH US

Customer Service Representative

Dublin, CA ยท Remote

$18/hr

This will be a 100% remote contract opportunity with our client and will work PST hours. Product Support Specialist We're looking for a customer-focused Product Support Specialist to join our team ...

InsuraTec

Sales Representative (Remote)

Fremont, CA ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Pittsburg, CA ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Livermore, CA ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lafayette, CA ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Brentwood, CA ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

San Jose, CA ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in San Ramon, CA

Remote Customer Support information

See San Ramon, CA salary details

$12

$25

$63

How much do remote customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer support in San Ramon, CA is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in San Ramon, CA? The most popular types of Customer Support jobs in San Ramon, CA are:
What are popular job titles related to Remote Customer Support jobs in San Ramon, CA? For Remote Customer Support jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in San Ramon, CA look for? The top searched job categories for Remote Customer Support jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Customer Support jobs? Cities near San Ramon, CA with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,860 per year, or $25.9 per hour.

Customer Service Representative

LHH US

Dublin, CA โ€ข Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

LHH is actively seeking a Customer Service Representative for one of our top clients! This will be a 100% remote contract opportunity with our client and will work PST hours.
Product Support Specialist
We're looking for a customer-focused Product Support Specialist to join our team and help deliver an exceptional experience for Cocoon users. In this customer-facing role, you'll assist users by responding to support inquiries via email and scheduled phone or Zoom calls, ensuring they receive timely, thoughtful, and effective solutions.
This is an excellent opportunity for an early-career professional or someone with up to two years of customer support experience who enjoys helping others, communicating clearly, and working in a fast-paced software environment.
Responsibilities
  • Respond to inbound customer support requests through email and scheduled calls.
  • Provide clear, accurate, and empathetic support to customers.
  • Manage a daily queue of approximately 30-45 email tickets and 5-10 customer calls.
  • Troubleshoot customer questions within a tiered software support model, escalating issues when appropriate.
  • Use support tools including Front, Calendly, and Zoom to manage customer interactions.
  • Deliver a positive customer experience while meeting response time and quality expectations.
  • Continuously learn about the product and support processes to improve customer outcomes.
Qualifications
  • 0-2 years of customer support or customer service experience, preferably in a SaaS or software environment.
  • Excellent written communication skills with the ability to explain solutions clearly and professionally.
  • Comfortable speaking with customers via phone and Zoom.
  • Strong customer service mindset with empathy, patience, and a positive attitude.
  • Ability to stay organized and manage a steady volume of support requests.
  • Comfortable working in a fast-paced, collaborative environment.
  • Eager to learn, grow, and take on new challenges.
Schedule
  • Availability to work Monday-Friday, 9:00 AM-6:00 PM Pacific Time.
If you're passionate about helping customers succeed and are looking to grow your career in software support, we'd love to hear from you.
Pay Details: $18.00 per hour
Search managed by: Kaitlynne Hope
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.