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Remote Customer Support Jobs in Draper, UT (NOW HIRING)

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$35K - $70K/yr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Provide exceptional customer support before, during, and after travel * Build lasting client ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Provide exceptional customer support before, during, and after travel * Build lasting client ...

InsuraTec

Sales Representative (Remote)

Vineyard, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Herriman, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lindon, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lehi, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Draper, UT

Remote Customer Support information

See Draper, UT salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support in Draper, UT is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $24.71 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Draper, UT?

The most popular types of Customer Support jobs in Draper, UT are:

What job categories do people searching Remote Customer Support jobs in Draper, UT look for?

The top searched job categories for Remote Customer Support jobs in Draper, UT are:

What cities near Draper, UT are hiring for Remote Customer Support jobs?

Cities near Draper, UT with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Draper, UT as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $45,056 per year, or $21.7 per hour.

Customer Service Rep - (Remote WFH / Certain States Only)

ITM Marketing, Inc.

Salt Lake City, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Customer Service Representative – $17/hr (Remote)
ITM Marketing | Coshocton, OH

ITM Marketing is hiring Customer Service Representatives to support an e-commerce customer service program. Position is remote positions in states we are registered in, which are listed below. If you are local to our headquarters and need in-house, please inquire.

Pay: $17.00/hour | Weekly pay
Schedule: Monday–Friday, 9:00 AM–5:30 PM ET for training; after training will be Monday-Sunday, 9:00AM to 9:00PM ET (40 hours scheduled, with 2 days off per week)

Responsibilities:

  • Customer support via phone, email, and chat
  • Answer questions, place orders, resolve issues
  • Use multiple computer systems and soft phones
  • Provide professional, empathetic service

Training: Paid, instructor-led (Microsoft Teams). Must pass to continue employment.

Qualifications:

  • High School Diploma/GED
  • 20 WPM typing minimum
  • Windows/PC experience
  • Customer service experience preferred

Benefits (Full-Time Permanent):

  • PTO & Holiday Pay (after 90 days)
  • Medical, Dental, Vision
  • Life Insurance
  • 401(k) after 6 months

Remote Requirements (If Approved):

  • 20 Mbps internet (cable/fiber only) - must be ethernet wired. Wi-Fi connection is not acceptable.
  • Quiet workspace and some equipment provided. ITM provides client required equipment includes desktop tower with power cord. You must provide some components including dual monitors (including DP cords or adapters to turn HDMI into DP), USB keyboard, USB mouse and USB headset with microphone. Wireless/Bluetooth devices are not permitted.

Must be 18+, pass background check, typing test, and live in:
Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or West Virginia

You cannot work from outside of the United States. You also cannot work from states other than those listed above.

ITM Marketing uses E-Verify.

Apply