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Remote Customer Support Jobs in Anderson, SC (NOW HIRING)

Symmetry

Remote Work Sales Agent

Greenville, SC · Remote

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Build and maintain strong relationships with clients, providing exceptional customer service.

Symmetry

Remote Work Sales Agent

Greenville, SC · On-site +1

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Build and maintain strong relationships with clients, providing exceptional customer service.

ABB

Senior Project Engineer

Belton, SC · Remote

$101K - $132K/yr

The work model for the role is: remote #LI-remote This role is contributing to the Electrification ... Support audits, customer visits, and quality reviews. * Mentor quality teams and promote a customer ...

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Remote Customer Support information

See Anderson, SC salary details

$9

$21

$52

How much do remote customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer support in Anderson, SC is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $11.01 and $24.18 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Anderson, SC?

The most popular types of Customer Support jobs in Anderson, SC are:

What job categories do people searching Remote Customer Support jobs in Anderson, SC look for?

The top searched job categories for Remote Customer Support jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Remote Customer Support jobs?

Cities near Anderson, SC with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Anderson, SC as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $44,118 per year, or $21.2 per hour.

Implementation Manager (Syteline - Remote)

Executive Alliance

Greenville, SC • Remote

Full-time

Re-posted 15 days ago

Job description

Our client is a leading software consulting company for manufacturers.

**Requires experience leading a Syteline Implementation**


ERP Implementation Project Manager

This position requires experience leading a Syteline Implementation.

Must have ERP implementation experience and PMP certification. The role will employ our client's implementation methodology to lead a collaborative team of our client's resources and customer resources, while bringing each project to a successful conclusion. This position involves customer interaction for 50% customer-facing role, some of which will be remote and some of which will require travel.

Responsibilities

  • Lead the planning and implementation of client projects
  • Facilitate the definition of project scope, goals and deliverables per client’s needs
  • Define project tasks and resource requirements
  • Develop full scale project plans using Project Insight and Microsoft Project and Excel
  • Work with client to satisfactorily plan and schedule project timelines to guarantee on- time delivery for client
  • Track project deliverables and communicate with client sponsors to deliver on-time and within scope and budget
  • Provide direction and support to project team
  • Keep all stakeholders updated on progress of project
  • Analyze business/technical requirements and objectives, perform fit/gap analysis, and provide client
  • Document all client engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publishing reports as necessary
  • Implement and manage project changes and interventions to achieve defined project outputs
  • Provide project management expertise throughout entire project
  • All other duties as assigned by supervisor

Job Requirements
Must understand and use project management principles and methodologies, along with our client's work products, to conduct duties using best practices. In this role you will need to effectively communicate with stakeholders at all levels of customer organizations.
Special projects, training, and other internal or external activities may also be assigned at the discretion of our client


Education and Experience
• Bachelor’s degree in a related field
• 3+ years of proven experience as a Project Manager and/or PMP Certification
• 2+ years of Syteline implementation experience, managing projects from initiation to completion
• Experience with project management tools and methodologies

Base Salary Range: 125k-145k

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