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Customer Support Associate Jobs in Anderson, SC (NOW HIRING)

... CustomerSupport Associate. We offer competitive wages and a comprehensive benefits package ... Minimum one year, TTI customer service, call center, or closely related field with in-bound call ...

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

... CustomerSupport Associate. We offer competitive wages and a comprehensive benefits package ... Minimum one year, TTI customer service, call center, or closely related field with in-bound call ...

Support Associate - Soma

Greenville, SC · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Greenville, SC · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Greenville, SC

$15.25 - $19.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Greenville, SC · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Store Support

Easley, SC · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Anderson, SC

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Greenville, SC · On-site

$14 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Greenville, SC · On-site

$14 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Customer Support Associate information

See Anderson, SC salary details

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How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in Anderson, SC is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Anderson, SC? The most popular types of Customer Support jobs in Anderson, SC are:
What are popular job titles related to Customer Support Associate jobs in Anderson, SC? For Customer Support Associate jobs in Anderson, SC, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Anderson, SC look for? The top searched job categories for Customer Support Associate jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Customer Support Associate jobs? Cities near Anderson, SC with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Anderson, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,111 per year, or $18.3 per hour.

Customer Support Associate

Techtronic Industries - TTI

Anderson, SC • On-site

$16 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Techtronic Industries TTI rating

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers


Job description

Customer Support Associate

Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drive our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Customer Support Associate. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.

Requirements:
  • High School Education or equivalent.
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Strong written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.
  • Weekend work required.
Responsibilities:
  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customer on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.

What Techtronic Industries TTI employees say

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