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Remote Customer Support Jobs in Alabaster, AL (NOW HIRING)

Arcoro

Director of Data and BI - Remote

Birmingham, AL · Remote

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... and customer support and service platforms * Monitor pipeline health and data quality, and ...

New

Arcoro

Director of Data and BI - Remote

Birmingham, AL · Remote

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... and customer support and service platforms * Monitor pipeline health and data quality, and ...

New

Arcoro

Director of Data and BI - Remote

Birmingham, AL · On-site +1

$175K - $200K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... and customer support and service platforms * Monitor pipeline health and data quality, and ...

New

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Showing results 41-60

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Alabaster, AL

Remote Customer Support information

See Alabaster, AL salary details

$9

$19

$48

How much do remote customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer support in Alabaster, AL is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $10.24 and $22.50 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Alabaster, AL?

The most popular types of Customer Support jobs in Alabaster, AL are:

What are popular job titles related to Remote Customer Support jobs in Alabaster, AL?

For Remote Customer Support jobs in Alabaster, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Alabaster, AL look for?

The top searched job categories for Remote Customer Support jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Remote Customer Support jobs?

Cities near Alabaster, AL with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Alabaster, AL as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 21% In-person, and 79% Remote job distribution, with an average salary of $41,009 per year, or $19.7 per hour.

Info Systems Analyst 2 4P/456

4P Consulting Inc

Birmingham, AL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Information System Analyst/Programmer

Location- Birmingham, AL/ Remote

Contract- 3 Years

Client- Alabama Power

Summary of Duties

This position will work with information system analysts and application developers in the Alabama Power Company's Power Delivery Technology organization. Power Delivery (PD) Technology plays a vital role in Alabama Power Company's planned strategic direction and daily operations using GIS expertise and technology, web application development, and engineering experience to provide customer support across APC. This position is responsible for providing programming support to applications residing in the PD Technology group in accordance with PD Technology work procedures.

This position will aid in the maintenance and updating of existing scripts, development of new code and/or applications, and other duties related to supporting the PD Technology GIS group as well as their customers. The successful candidate will be responsible for participating in a creative and highly motivated atmosphere, contributing toward product development, end-user support, and the creation of innovative GIS tools.

Job Requirements

Education

  • Bachelor's degree in MIS, Computer Science, Computer Engineering, or related field preferred
  • High school diploma or equivalent is required.
  • In the absence of a degree, a minimum of 3 years professional experience working in a Programming or GIS-related role performing analysis, coding/scripting/ programming, web development and/or application development is required.
  • Competency with standard computer software, to include Microsoft Office suite is required.

Experience

  • Demonstrated programming experience in various languages, Python preferred
  • Working knowledge of HTML and Javascript desired
  • Working knowledge of and experience using SQL
  • Experience using code repositories such as GitHub
  • Experience with one or more of the following is a plus: Esri GIS Desktop and Server Software, ArcPy, FME
  • Proven ability to multitask and complete assignments under pressure/ tight deadlines is a necessity
  • Available to work 40 hours per week in an office environment from APC HQ in Birmingham, AL. Flexible to work remotely (from home) as well.

Job Knowledge, Skills & Abilities:

  • Understanding of programming theory and application
  • Working knowledge of Python, JavaScript and/or other programming languages
  • Understanding of GIS theory and application a plus
  • Broad knowledge of Remote Sensing, Global Positioning System (GPS), and the application of other GIS technologies a plus
  • Experience with ESRI software a plus
  • Efficiently utilize Microsoft Office including: Outlook, Word, Power Point & Excel
  • Possess strong decision-making abilities
  • Analytical approach to problem solving; creatively apply skillset to solve problems
  • Able to maintain focus on assigned tasks
  • Excellent written and oral communication skills
  • Schedule is flexible, 5-8's or 4-10's. They will start out with in the office for a couple weeks then be able to work remote and only come in as needed.

Apply