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Remote Customer Support Representative Jobs in Silver Spring, MD

Koalafi

Merchant Support Representative

Washington, DC · Remote

$21/hr

What You'll Do We are in search of a Merchant Support Representative to assist in providing ... About You (Qualifications) * 1-2 years in a fully remote, customer service role * Excellent verbal ...

Only Data Entry

Remote Customer Service

Washington, DC · Remote

$18 - $24.50/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Only Data Entry

Remote Customer Service

Washington, DC · Remote

$18 - $24.50/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

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Remote Customer Support Representative information

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How much do remote customer support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer support representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are the most commonly searched types of Customer Support Representative jobs in Silver Spring, MD?

The most popular types of Customer Support Representative jobs in Silver Spring, MD are:

What are popular job titles related to Remote Customer Support Representative jobs in Silver Spring, MD?

For Remote Customer Support Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Silver Spring, MD look for?

The top searched job categories for Remote Customer Support Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Customer Support Representative jobs?

Cities near Silver Spring, MD with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Temporary. Highlights an 100% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Remote Customer Support Representative

Washington, DC • Remote

Jobs for Humanity
Non-Profits • 11 - 50 employees
Learn more about Jobs for Humanityexternal

$18 - $24.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Support Representative

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources.

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Job Description

OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representativecoordinating payments and transactions with partners and associates across your designated region.

This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment.

Requirements

Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.

High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred.

Proven ability to manage financial documentation and client correspondence with accuracy.

Excellent communication, negotiation, and relationship management skills.

Strong analytical and problem-solving abilities with high attention to detail.

Sound knowledge of Escrow laws and financial compliance frameworks.

Ability to work independently and remotely, maintaining consistent productivity and professionalism.

Qualifications

Excellent customer service orientation and interpersonal communication.

Financial acumen and familiarity with reconciliation, invoicing, and payment processing.

Strong organizational and time management abilities.

Integrity, reliability, and discretion when handling confidential financial information.

Proven teamwork and adaptability in dynamic environments.

Additional Information

Competitive compensation and benefits package.

Fully remote position work from anywhere.

Opportunities for growth, training, and career advancement.

Supportive and collaborative work culture.

Exposure to global operations within the energy and financial services sector.

Interested candidates are invited to submit their resume and cover letter Please include "Remote Customer Support Representative Collections, Account Receivables, and Escrow" in your subject line.

Apply