... support provided -Work independently while being part of a supportive team -Grow your skills ... Strong organizational skills with a proactive, customer-focused mindset.
... support provided -Work independently while being part of a supportive team -Grow your skills ... Strong organizational skills with a proactive, customer-focused mindset.
Customer Service Rep (Work From Home)
Rochester, NY · Remote
$15.75 - $21.50/hr
Remote Career Opportunity If you're looking for a role that offers flexibility, growth, and the ... You'll have the flexibility to manage your schedule while being supported by training, mentorship ...
Customer Service Rep (Work From Home)
Rochester, NY · Remote
$15.75 - $21.50/hr
Remote Career Opportunity If you're looking for a role that offers flexibility, growth, and the ... You'll have the flexibility to manage your schedule while being supported by training, mentorship ...
Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...
Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...
Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...
Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...
Remote Support Professional
Rochester, NY · On-site +1
$21.40/hr
Under the direction of the Remote Support Manager, the Remote Support Professional (RSP) provides ... The above range represents the organization's good faith and reasonable estimate of the range of ...
Remote Support Professional
Rochester, NY · On-site +1
$21.40/hr
Under the direction of the Remote Support Manager, the Remote Support Professional (RSP) provides ... The above range represents the organization's good faith and reasonable estimate of the range of ...
Service & Support Specialist I Bilingual
Victor, NY · On-site +1
$22/hr
... customers, sales representatives, and internal partners, delivering exceptional service across ... Hybrid or remote work environment aligned with company standards. * Prolonged periods of sitting ...
Service & Support Specialist I Bilingual
Victor, NY · On-site +1
$22/hr
... customers, sales representatives, and internal partners, delivering exceptional service across ... Hybrid or remote work environment aligned with company standards. * Prolonged periods of sitting ...
... ongoing customer support Build strong professional relationships with clients and team members ... remote environment -Brings a positive attitude and strong work ethic No prior experience in ...
... ongoing customer support Build strong professional relationships with clients and team members ... remote environment -Brings a positive attitude and strong work ethic No prior experience in ...
... ongoing customer support Build strong professional relationships with clients and team members ... remote environment -Brings a positive attitude and strong work ethic No prior experience in ...
... ongoing customer support Build strong professional relationships with clients and team members ... remote environment -Brings a positive attitude and strong work ethic No prior experience in ...
Remote Inside Sales Representative
Rochester, NY · On-site +1
$55K - $75K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Rochester, NY · On-site +1
$55K - $75K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Rochester, NY · On-site +1
$85K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Rochester, NY · On-site +1
$85K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Rochester, NY · On-site +1
$75K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Inside Sales Representative
Rochester, NY · On-site +1
$75K/yr
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means ...
Remote Sales Representative
Honeoye Falls, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Honeoye Falls, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Rochester, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Rochester, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Fairport, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Fairport, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Shortsville, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Shortsville, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Walworth, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Walworth, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Spencerport, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Spencerport, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Livonia Center, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Livonia Center, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Port Gibson, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Port Gibson, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Lakeville, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Lakeville, NY · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Support Representative information
See Rochester, NY salary details
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
How much do remote customer support representative jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for remote customer support representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What is a remote customer support representative?
A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.
What does a remote customer support representative do?
A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.
What are the key skills and qualifications needed to thrive as a remote customer support representative?
To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.
How do I become a remote customer support representative?
To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.
What are the most commonly searched types of Customer Support Representative jobs in Rochester, NY?
The most popular types of Customer Support Representative jobs in Rochester, NY are:
What are popular job titles related to Remote Customer Support Representative jobs in Rochester, NY?
For Remote Customer Support Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Rochester, NY look for?
The top searched job categories for Remote Customer Support Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Customer Support Representative jobs?
Cities near Rochester, NY with the most Remote Customer Support Representative job openings:
Remote Customer Service Leaders/ Benefits Specialist
Rochester, NY • Remote
Full-time
Posted 25 days ago
Globe Life Insurance rating
8.0
Based on 22 frontline employees who took The Breakroom Quiz
172nd of 315 rated insurance
Job description
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
-Grow your skills, income, and career through ongoing coaching
Industry leaders will train all new canidates, but you must be:
-
Coachable and demonstrate high integrity
-
Your have a desire to help others
-
Excellent written and verbal communication skills
-
Strong organizational skills with a proactive, customer-focused mindset.
What Globe Life Insurance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Globe Life
Sourced by ZipRecruiter
Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.
Industry
Insurance services and insurance agencies and brokerages
Company size
1,001 - 5,000 Employees
Headquarters location
McKinney, TX, US