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Remote Customer Support Representative Jobs in Buffalo, NY

ForgeFit

Remote Customer Service Specialist

Buffalo, NY · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Lockport, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Kenmore, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Buffalo, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Depew, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Tonawanda, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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How much do remote customer support representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support representative in Buffalo, NY is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What is a Remote Customer Support Representative job?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the key skills and qualifications needed to thrive in the Remote Customer Support Representative position, and why are they important?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What does a typical workday look like for a Remote Customer Support Representative?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.
More about Remote Customer Support Representative jobs
What are the most commonly searched types of Customer Support Representative jobs in Buffalo, NY? The most popular types of Customer Support Representative jobs in Buffalo, NY are:
What are popular job titles related to Remote Customer Support Representative jobs in Buffalo, NY? For Remote Customer Support Representative jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Buffalo, NY look for? The top searched job categories for Remote Customer Support Representative jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Remote Customer Support Representative jobs? Cities near Buffalo, NY with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Buffalo, NY as of May 2026, with employment types broken down into 61% Full Time, 16% Part Time, and 23% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,872 per year, or $18.2 per hour.

Remote Travel Support Specialist | Flexible Hours & Growth

Almaaventurera

Buffalo, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A travel services company is seeking a Remote Client Support Representative to assist clients throughout their travel journey. This remote role involves supporting clients via email, phone, and messaging, while addressing inquiries, itinerary changes, and travel-related information. The ideal candidate will have strong customer service skills, be highly organized, and enjoy working independently.

This position offers flexible scheduling, comprehensive training, and growth opportunities within the company. #J-18808-Ljbffr

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