Remote Customer Support Representative Assistant Jobs in Springfield, MA

Date Posted:
2026-07-13
Country:
United States of America
Location:
US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years.
Join us and help shape the future of aerospace and defense.
Pratt & Whitney has an immediate remote opportunity within the Global Supply Chain (GSC) Finance organization for a Manager, FP&A Finance-Worldwide Procurement.
* Although the position is listed as remote, preference is for the candidate to be located in the East Hartford, Connecticut campus location.
* Those located in the East Hartford location will have the opportunity to work a Hybrid based schedule.
What You Will Do:
The Pratt & Whitney (P&W) Global Supply Chain (GSC) organization is a dynamic organization with significant growth challenges over the next 10 years.
The organization is currently focused on its sourcing strategy for commercial P&W Pure Power geared turbofan engine and the military F135 Joint Strike Fighter.
The combination of these engine programs will result in unprecedented procurement volume. Currently P&W GSC manages $8B in product spend. In addition, the team manages the annual material overhead (MOH) budget of ~$500m.
This position allows for the candidate to have the opportunity of working a challenging environment and to work well with all levels within the organization. The candidate should also be able to provide a high level of customer support along with a focus on business results.
Key Responsibilities:
- Responsible for the monthly MOH operating expense closing process, monthly MML and OMM including long range planning.
- Prepare and support monthly GSC Finance review with senior management.
Provide financial support for supplier contract negotiations, forecasting procurement part cost, and analyzing tactical sourcing decisions.
- Join GSC Finance teams in supporting CORE initiatives for continuous improvement.
Qualifications You Must Have:
- Bachelor's degree in accounting or finance or related field required with at least 8+ years of relevant work experience; OR an Master's degree with 5+ years of relevant work experience.
- Strong MS Excel & MS PowerPoint.
- Strong data analytics skills and interpersonal skills with ability to work with individuals and/or team at all levels.
- U.S. Citizenship required, as only U.S. citizens are authorized to access information under this program/contract.
Qualifications We Prefer:
- HFM and/or SAP experience.
- Organized with strong written and verbal communication.
Learn More & Apply Now:
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Remote:
Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
* This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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