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Remote Customer Support Representative Assistant Jobs in Lowell, MA

HB Travels

Customer Support Agent - Remote

Nashua, NH · Remote

$30K - $70K/yr

... focused Customer Support Agent to provide professional assistance to clients in a remote ... Identify client needs and provide appropriate information and solutions * Assist customers with ...

New

HB Travels

Customer Support Agent - Remote

Nashua, NH · Remote

$19 - $25.25/hr

... focused Customer Support Agent to provide professional assistance to clients in a remote ... Identify client needs and provide appropriate information and solutions * Assist customers with ...

New

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote Customer Experience Coordinator

Boston, MA · Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ...

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Customer Support Representative Assistant information

See Lowell, MA salary details

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How much do remote customer support representative assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote customer support representative assistant in Lowell, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

How can I become a remote customer support representative assistant?

To become a remote customer support representative assistant, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools like live chat or helpdesk software. Many employers prefer candidates with previous customer service experience or relevant certifications, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Remote Customer Support Representative jobs in Lowell, MA?

The most popular types of Remote Customer Support Representative jobs in Lowell, MA are:

What are popular job titles related to Remote Customer Support Representative Assistant jobs in Lowell, MA?

For Remote Customer Support Representative Assistant jobs in Lowell, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative Assistant jobs in Lowell, MA look for?

The top searched job categories for Remote Customer Support Representative Assistant jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Remote Customer Support Representative Assistant jobs?

Cities near Lowell, MA with the most Remote Customer Support Representative Assistant job openings:

Remote Customer Support Representative Assistant jobs near you
Infographic showing various Remote Customer Support Representative Assistant job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 24% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,481 per year, or $20.4 per hour.

Remote Customer Service Representative

Boston, MA • Remote

Viajemos Solas pero en Grupo
See more jobs at Viajemos Solas pero en Grupoexternal

$17.50 - $23.75/hr

Part-time

Re-posted 29 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply