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Remote Customer Support Representative Assistant Jobs in Lowell, MA

Remote Customer Representative

Boston, MA ยท Remote

$17.50 - $23.75/hr

As a Customer Representative, you will play a key role in supporting clients throughout their ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

New

Remote Customer Representative

Boston, MA ยท Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout their ... You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ...

New

Customer Support Agent - Remote

Nashua, NH ยท Remote

$30K - $70K/yr

... focused Customer Support Agent to provide professional assistance to clients in a remote ... Identify client needs and provide appropriate information and solutions * Assist customers with ...

Customer Support Agent - Remote

Nashua, NH ยท Remote

$19 - $25.25/hr

... focused Customer Support Agent to provide professional assistance to clients in a remote ... Identify client needs and provide appropriate information and solutions * Assist customers with ...

Remote- Customer Experience Service

Boston, MA ยท Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Boston, MA ยท Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote Customer Service Specialist

Boston, MA ยท On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Experience Coordinator

Boston, MA ยท Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ...

Remote Customer Experience Coordinator

Boston, MA ยท Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ...

Remote Customer Experience Coordinator

Boston, MA ยท Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ...

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Remote Customer Support Representative Assistant information

See Lowell, MA salary details

$15

$20

$24

How much do remote customer support representative assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer support representative assistant in Lowell, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

How can I become a remote customer support representative assistant?

To become a remote customer support representative assistant, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools like live chat or helpdesk software. Many employers prefer candidates with previous customer service experience or relevant certifications, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Remote Customer Support Representative jobs in Lowell, MA?

The most popular types of Remote Customer Support Representative jobs in Lowell, MA are:

What job categories do people searching Remote Customer Support Representative Assistant jobs in Lowell, MA look for?

The top searched job categories for Remote Customer Support Representative Assistant jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Remote Customer Support Representative Assistant jobs?

Cities near Lowell, MA with the most Remote Customer Support Representative Assistant job openings:

Infographic showing various Remote Customer Support Representative Assistant job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,481 per year, or $20.4 per hour.

Remote Customer Representative

Getaway

Boston, MA โ€ข Remote

$17.50 - $23.75/hr

Part-time

Posted 3 days ago

New


Job description

As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Perks

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you#39;re enthusiastic and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Company!

After applying, you will receive a confirmation email with the next steps. Please make sure to check your spam or junk folder as well.