... assist capabilities, and workflow automation * Integrate AI solutions into support operations to ... Standard categories The physical capabilities described here are representative of those that must ...
... assist capabilities, and workflow automation * Integrate AI solutions into support operations to ... Standard categories The physical capabilities described here are representative of those that must ...
Remote Customer Service Agent
Smyrna, TN · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Smyrna, TN · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Franklin, TN · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Franklin, TN · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Columbia, TN · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Columbia, TN · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Murfreesboro, TN · Remote
$13.75 - $18.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Murfreesboro, TN · Remote
$13.75 - $18.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
Bilingual Call Center Representative
Nashville, TN · Remote
$13 - $16/hr
... remote contact center team. In this role, you will assist customers by answering inbound calls ... customer support in both English and Spanish. This is a fully remote position for candidates who ...
Bilingual Call Center Representative
Nashville, TN · Remote
$13 - $16/hr
... remote contact center team. In this role, you will assist customers by answering inbound calls ... customer support in both English and Spanish. This is a fully remote position for candidates who ...
Virtual Client Support Associate
Nashville, TN · On-site +1
$90K - $120K/yr
... supporting individuals and families across the country. All consultations are scheduled with ... with a remote team Customer service or client-facing experience is helpful but not required ...
Virtual Client Support Associate
Nashville, TN · On-site +1
$90K - $120K/yr
... supporting individuals and families across the country. All consultations are scheduled with ... with a remote team Customer service or client-facing experience is helpful but not required ...
Remote - Collections Specialist (Tennessee)
Nashville, TN · Remote
$15 - $18/hr
As a Collections Representative you will: Engage consumers to inform and assist them with managing ... Create a sense of urgency using a customer service demeanor * Remain compliant, positive and ...
Remote - Collections Specialist (Tennessee)
Nashville, TN · Remote
$15 - $18/hr
As a Collections Representative you will: Engage consumers to inform and assist them with managing ... Create a sense of urgency using a customer service demeanor * Remain compliant, positive and ...
Remote - Collections Specialist (Tennessee)
Nashville, TN · On-site +1
$15 - $18/hr
As a Collections Representative you will: Engage consumers to inform and assist them with managing ... Create a sense of urgency using a customer service demeanor * Remain compliant, positive and ...
Remote - Collections Specialist (Tennessee)
Nashville, TN · On-site +1
$15 - $18/hr
As a Collections Representative you will: Engage consumers to inform and assist them with managing ... Create a sense of urgency using a customer service demeanor * Remain compliant, positive and ...
Remote Donation Call Specialist
Brentwood, TN · On-site +1
$13 - $15/hr
We are onboardingindependent contractors to support fundraising efforts fornationally recognized ... High school diploma or GED * 6+ months remote customer service OR * 1 year on-site experience
Remote Donation Call Specialist
Brentwood, TN · On-site +1
$13 - $15/hr
We are onboardingindependent contractors to support fundraising efforts fornationally recognized ... High school diploma or GED * 6+ months remote customer service OR * 1 year on-site experience
Be Seen First
... Customer Service Representatives to assist employees and former employees with HR and benefits ... With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations ...
New
Quick apply
Be Seen First
... Customer Service Representatives to assist employees and former employees with HR and benefits ... With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations ...
New
Remote Customer Support Representative Assistant information
See Spring Hill, TN salary details
$14.24 - $15.04
3% of jobs
$15.04 - $15.84
3% of jobs
$15.84 - $16.64
6% of jobs
$16.64 - $17.45
8% of jobs
$17.87 is the 25th percentile. Wages below this are outliers.
$17.45 - $18.25
9% of jobs
$18.25 - $19.05
15% of jobs
The median wage is $19.36 / hr.
$19.05 - $19.85
15% of jobs
$20.59 is the 75th percentile. Wages above this are outliers.
$19.85 - $20.65
17% of jobs
$20.65 - $21.45
15% of jobs
$21.45 - $22.25
5% of jobs
$22.25 - $23.06
3% of jobs
$14
$19
$23
How much do remote customer support representative assistant jobs pay per hour?
What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?
| Aspect | Remote Customer Support Representative Assistant | Remote Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Assists support reps, often in a team setting, handling administrative tasks | Directly interacts with customers, resolving issues via chat, email, or phone |
| Employer & Industry | Customer service departments across various industries | Customer service departments across various industries |
| Search & Comparison Intent | Understanding support roles assisting customer reps | Seeking direct customer support roles |
The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.
Job description
- Identify, evaluate, and implement AI-driven solutions to optimize customer support workflows, including ticket triage, knowledge delivery, and response automation
- Partner with Product and Engineering to deploy and enhance AI tools such as virtual agents, agent assist capabilities, and workflow automation
- Integrate AI solutions into support operations to improve key performance metrics, including response time, resolution time, and customer satisfaction
- Collaborate with Revenue Cycle subject matter experts to ensure AI solutions align with healthcare billing, payments, and patient engagement workflows
- Monitor AI performance, validate outputs, and ensure accuracy, quality, and compliance with healthcare regulations and data privacy standards
- Develop and maintain documentation, playbooks, and best practices to support AI adoption across the organization
- Lead training and enablement efforts to drive effective use of AI tools within Customer Support
- Analyze support data and AI performance metrics to identify trends, gaps, and continuous improvement opportunities
- Serve as a cross-functional liaison, providing insights and recommendations to influence product enhancements and support strategy
- Bachelor’s degree in Business, Information Systems, Healthcare Administration, or related field, or equivalent work experience
- 3+ years of experience in Customer Support Operations, Support Enablement, or related roles within a SaaS or technology environment
- Experience working with AI-powered tools or automation within a customer support or service environment
- Working knowledge of Revenue Cycle Management (RCM) processes, including billing, claims, or patient financial engagement
- Strong analytical and problem-solving skills with the ability to translate operational needs into technical solutions
- Demonstrated ability to manage cross-functional initiatives and influence stakeholders
- Experience with customer support platforms such as Salesforce Service Cloud, Zendesk, or similar technologies
- Exposure to AI technologies, including conversational AI, large language models, or prompt design
- Experience in healthcare technology or regulated environments (HIPAA compliance)
- Familiarity with knowledge management and workflow automation tools
About RevSpring
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1981