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Remote Live Chat Jobs in Spring Hill, TN (NOW HIRING)

Revance

Customer Success Specialist

Nashville, TN · Remote

$26.50/hr

Remote Schedule: Schedule: 8:00 AM -4:30PM EST or 8:30AM - 5PM PST * Pay rate: Pay rate: $26.50/hr ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

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Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Vylla Home

Real Estate Agent Team Lead

Nashville, TN · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Vylla Home

Real Estate Agent Team Lead

Nashville, TN · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

MMC Group LP

Be Seen First

Remote HR Customer Service Rep - Must be in Nashville area

Nashville, TN · Remote

$17/hr

Location Requirement This is a 100% remote position; however, candidates must live within 25 miles or approximately a 45-minute commute of Nashville, Tennessee. What You'll Do * Answer inbound HR and ...

MMC Group LP

Be Seen First

Remote HR CSR TN Residents Only!!!!

Nashville, TN · Remote

$17/hr

$17.00/hour | 100% Remote | Nashville, TN Area | Paid Training | Weekends Off Must live within 25 miles or approximately 45 minutes of Nashville, TN Looking for a work-from-home opportunity where you ...

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All JobsLive Chat JobsRemote Live Chat JobsRemote Live Chat Jobs in Spring Hill, TN

Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are popular job titles related to Remote Live Chat jobs in Spring Hill, TN?

For Remote Live Chat jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat jobs in Spring Hill, TN look for?

The top searched job categories for Remote Live Chat jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Live Chat jobs?

Cities near Spring Hill, TN with the most Remote Live Chat job openings:

Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Spring Hill, TN as of August 2026, with employment types broken down into 73% Full Time, 19% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Remote Customer Support Specialist

TA Staffing

Nashville, TN • Remote

Full-time

PTO

Re-posted 2 days ago

Job description

We're seeking a customer-focused Customer Support Specialist to provide exceptional service and build lasting relationships with our customers. In this fully remote role, you'll resolve inquiries, troubleshoot issues, and ensure every customer receives timely, accurate, and professional support through phone, email, chat, and other digital communication channels.

What You'll Do

  • Respond to customer inquiries via phone, email, live chat, and messaging platforms.
  • Resolve product, service, billing, and account-related issues with professionalism and empathy.
  • Troubleshoot customer concerns and escalate complex cases when appropriate.
  • Maintain detailed customer records using CRM and support ticketing systems.
  • Educate customers on products, services, and best practices.
  • Meet or exceed customer satisfaction, response time, and quality performance goals.
  • Collaborate with internal teams to improve customer experience and resolve recurring issues.
  • Identify opportunities to enhance processes and recommend service improvements.

Qualifications

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in customer service, technical support, call center, or client success.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using CRM platforms such as Salesforce, Zendesk, HubSpot, Freshdesk, or similar customer support software.
  • Ability to multitask while managing multiple customer interactions.
  • Self-motivated with excellent organizational skills and the ability to work independently in a remote environment.

Preferred Experience

  • Experience supporting SaaS, healthcare, financial services, e-commerce, or technology customers.
  • Familiarity with knowledge base systems and help desk software.
  • Experience with remote collaboration tools such as Microsoft Teams, Slack, or Zoom.
  • Bilingual language skills are a plus.
  • Experience with AI-assisted customer support tools and automated ticketing platforms.

Why Join Our Team?

  • 100% remote work from anywhere in the United States.
  • Competitive salary, comprehensive benefits, and paid time off.
  • Flexible work schedule with excellent work-life balance.
  • Paid training and ongoing professional development.
  • Opportunities for advancement into customer success, operations, or leadership roles.
  • Supportive, collaborative team committed to delivering outstanding customer experiences.


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