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Remote Telephone Operator Jobs in Spring Hill, TN

This role will be a Remote role but must be based within the United States. The Manager, compliance ... Provide occasional telephone support to patients reaching out directly to the compliance department ...

Remote Telephone Operator information

See Spring Hill, TN salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote telephone operator in Spring Hill, TN is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Spring Hill, TN? For Remote Telephone Operator jobs in Spring Hill, TN, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Spring Hill, TN look for? The top searched job categories for Remote Telephone Operator jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Remote Telephone Operator jobs? Cities near Spring Hill, TN with the most Remote Telephone Operator job openings:
Infographic showing various Remote Telephone Operator job openings in Spring Hill, TN as of July 2026, with employment types broken down into 38% Full Time, 57% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,930 per year, or $16.8 per hour.
Licensure & Certification Specialist (Remote)

Licensure & Certification Specialist (Remote)

AmSurg LLC

Nashville, TN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


AmSurg rating

6.2

Company rating: 6.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

LICENSE & CERTIFICATION SPECIALIST

REMOTE

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www..

POSITION SUMMARY:

This position provides support to the provider credentialing department.

Work Schedule: REMOTE

ESSENTIAL RESPONSIBILITIES:

  • Credentialing and re-credentialing individual providers related to the operation of Anesthesia and ASC entities;
    • Enrollment and revalidation of providers with government and commercial payors;
    • Regular contact via telephone and correspondence with state licensing agencies and federal regulatory agencies such as Medicare carriers to enroll providers into the Medicare program;
    • Provide timely turnaround of credentialing information and federal projects;
    • Work within a strict time frame of setting priorities, using discretion to exercise confidentiality;
    • Work with state and government agencies, and legal representatives;
    • Research and help to develop policies and procedures for the department;
    • Other projects as assigned requiring the ability to work with other co-workers toward successful completion;
    • Regular and reliable attendance is required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

  • Experience drafting and completing Medicare 855B applications is preferred;
  • Excellent PC Skills including Microsoft Word and Adobe Acrobat experience;
  • Able to type proficiently and accurately while recording entries into multiple Licensure & Certification databases to track work status;
  • Able to read, understand, and translate legalese and state statutes and regulations, both verbally and in writing, for relevant stakeholders.

Education/Experience:

  • Associate’s Degree from an accredited College or University; Bachelor’s Degree, Credentialing Certification or experience, or Paralegal Certification or experience preferred.
  • Minimum of one (5) years’ experience as detailed above is required; in lieu of a degree.
  • CPCS Certification is desirable.

Other Qualifications:

Exceptional interpersonal skills, organizational skills, attention to detail, and accuracy are needed to perform in this work environment. Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance. Must be able to work under pressure and strict time frames occasionally. Must have good research skills.

Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

  • Care Deeply for those around us.
  • Cultivate Integrity to build trust.
  • Champion Excellence for continuous improvement
  • Celebrate Teamwork every step to the way.

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

EOE Statement:

AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

#LI-CH1

#LI-REMOTE


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