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Entry Level Remote Customer Support Representative Jobs in Spring Hill, TN

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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All JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Spring Hill, TN

Entry Level Remote Customer Support Representative information

See Spring Hill, TN salary details

$9

$17

$25

How much do entry level remote customer support representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level remote customer support representative in Spring Hill, TN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Spring Hill, TN? The most popular types of Remote Customer Support Representative jobs in Spring Hill, TN are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Spring Hill, TN? For Entry Level Remote Customer Support Representative jobs in Spring Hill, TN, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Spring Hill, TN look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Spring Hill, TN with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Customer Support Representative I

Customer Support Representative I

HonorVet Technologies

Nashville, TN • Remote

$15.50 - $21/hr

Other

Posted 23 days ago

Job description

Customer Support Representative I
Duration: 7 + months contract with possibility of extension
Location: Remote (Nashville, TN 37214)
Work hours: Monday - Friday, 10:30am - 7pm CST
Job description
The Call Center Representative's primary focus is handling inbound phone calls from consumers who are eligible for products and services as well as phone calls from program administrators. They will provide web support for online users and will also be responsible for Tier 1 customer service support for breach members. This Customer Service Representative position will report to the Consumer Services Supervisor.
Responsibilities:
  • Answer inbound phone calls and emails in a contact center environment.
  • Provide excellent customer service support.
  • Provide accurate information regarding Kroll's products, services, and product delivery systems.
  • Be professional and courteous with callers at all times.
  • Maintain confidential information in accordance with company procedures and standards.
  • Possess the ability to quickly respond to client and consumer issues and complete a high volume of tasks and assignments.
  • Work well within a team environment and independently.
  • Must study for and pass the Fair Credit Reporting Act (FCRA) certification exam. Study time, costs for exam and materials will be provided by Kroll.
  • Other administrative work as needed.
  • Perform all duties in accordance with company procedures and standards.

Requirements:
  • Must be flexible, enthusiastic and possess good interpersonal skills.
  • Must be flexible to work additional hours if needed when high call volume is anticipated.
  • Must be proficient in MS office products, i.e. Word, Excel, PowerPoint.
  • Excellent interpersonal and communication skills (listening, verbal, written)
  • May be asked to be available for on-call after hours phone support as needed by the business.
  • Sitting for long periods of time in close proximity to a computer screen is required.
  • Excellent written and verbal communication skills that help represent diverse communities.
  • Experience working with diverse teams.

Experience:
  • Customer Service: 2 years (Preferred)
  • Call Center Experience: 1 year (Preferred)

Education:
  • High School Diploma (Required)
  • Bachelor's (Preferred)
HonorVet Technologies logo

About HonorVet Technologies

Sourced by ZipRecruiter

HonorVet Technologies, located in Fairfield, NJ, US, is a technology-driven company with a unique dimension - enhancing veteran engagement in the workforce. Founded with the goal of supporting and preserving professional veterans while satisfying the IT and professional needs of businesses, HonorVet Technologies brings a particular focus to diversity and veteran hiring, making it a standout player in the IT and Staffing industries. Functioning as a veteran-driven community entity, the firm offers IT staffing, bespoke development, and consulting services, with the aim of connecting talents with IT-related job opportunities.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Fairfield , NJ, US

Year founded

2015

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