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Remote Customer Support Engineer Jobs in Tupelo, MS

Business Banking Underwriter II

Tupelo, MS · On-site +1

$2.5K/mo

  • Medical

  • Life

  • Retirement

  • PTO

Supports Business Banking production by maintaining an individual pipeline of work. * Reviews all ... Credits would typically include those with moderate complexity and customer exposure up to $2,500M.

New

Business Banking Underwriter II

Tupelo, MS · On-site +1

$2.5K/mo

  • Medical

  • Life

  • Retirement

  • PTO

Supports Business Banking production by maintaining an individual pipeline of work. * Reviews all ... Credits would typically include those with moderate complexity and customer exposure up to $2,500M.

New

Business Banking Underwriter II

Tupelo, MS · On-site +1

$2.5K/mo

  • Medical

  • Life

  • Retirement

  • PTO

Supports Business Banking production by maintaining an individual pipeline of work. * Reviews all ... Credits would typically include those with moderate complexity and customer exposure up to $2,500M.

New

Support new business prospecting efforts and contribute to agency growth initiatives. Basic ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Support new business prospecting efforts and contribute to agency growth initiatives. Basic ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Portfolio Manager - Investment Real Estate

Tupelo, MS · On-site +1

$57K - $113K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Supports Business Banking production by maintaining an individual pipeline of work. * Reviews all ... Customer service focus and good interpersonal skills are critical to be successful in this position ...

Showing results 21-34

Remote Customer Support Engineer information

See Tupelo, MS salary details

$37.1K

$74.8K

$103.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote customer support engineer in Tupelo, MS is $74,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $85,700.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Tupelo, MS?

For Remote Customer Support Engineer jobs in Tupelo, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Tupelo, MS look for?

The top searched job categories for Remote Customer Support Engineer jobs in Tupelo, MS are:

What cities near Tupelo, MS are hiring for Remote Customer Support Engineer jobs?

Cities near Tupelo, MS with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Tupelo, MS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,820 per year, or $36 per hour.

Business Banking Underwriter II

Huntington

Tupelo, MS • On-site, Remote

$2.5K/mo

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

New


Job description

Description

Summary:

The Business Banking Underwriter II is responsible for underwriting Business Banking loans to determine credit worthiness and compliance with Bank lending policy.

Duties and Responsibilities:

  • Supports Business Banking production by maintaining an individual pipeline of work.
  • Reviews all financial and credit application information to make sound credit decisions. Credits would typically include those with moderate complexity and customer exposure up to $2,500M.
  • Utilizes single approval authority up to $2MM.
  • Appropriately assess risk profile of borrower.
  • Tasks as needed to support the line of business and job family
  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelors degree
  • 3+years' experience with business or commercial underwriting in a centralized lending environment

Preferred Qualifications:

  • Bachelors degree in Business related field
  • Ability to underwrite credit exposures in excess of $1MM
  • Proficient use of Microsoft Office and other internet resources
  • Excellence in customer service, highly motivated, focused and goal oriented
  • Excellent written and verbal communication skills, including grammar and demeanor
  • Strong organizational skills with attention to detail, planning and follow-up
  • Ability to work independently on multiple tasks without compromising quality


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:


The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).


Huntington is an Equal Opportunity Employer.


Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.


Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.