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Remote Customer Support Engineer Jobs in Biloxi, MS

Liveops

Remote Customer Service Agent

Gulfport, MS · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Biloxi, MS · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Biloxi, MS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Biloxi, MS · Remote

$13.75 - $17.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Gulfport, MS · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

InsuraTec

Sales Representative (Remote)

Biloxi, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Gautier, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Gulfport, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Biloxi, MS

Remote Customer Support Engineer information

See Biloxi, MS salary details

$34.7K

$69.9K

$96.6K

How much do remote customer support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer support engineer in Biloxi, MS is $69,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $80,100.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Biloxi, MS?

For Remote Customer Support Engineer jobs in Biloxi, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Biloxi, MS look for?

The top searched job categories for Remote Customer Support Engineer jobs in Biloxi, MS are:

What cities near Biloxi, MS are hiring for Remote Customer Support Engineer jobs?

Cities near Biloxi, MS with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Biloxi, MS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,925 per year, or $33.6 per hour.

Remote WFH Entry Level Customer Service Rep

Globe Life American Income Division

Biloxi, MS • On-site, Remote

$14.25 - $19.25/hr

Full-time

Medical

Re-posted 6 days ago

Job description

Remote Customer Service Opportunity
Work From Home • Flexible Schedule • Career Growth
Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We're looking for service-driven leaders to join our team as Remote Customer Service Managers in a fully remote environment.
This opportunity is ideal for individuals who value people, collaboration, and balance. You'll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career-without sacrificing your personal life.
In this role, you'll combine customer service and sales to make a real impact-helping protect families while building a rewarding, performance-based career.Role Overview
Position: Remote Customer Service Manager
Location: 100% Remote
Schedule: Flexible
In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive, performance-driven team culture.Why Join Our Team?
Work-Life Balance
Enjoy the flexibility of remote work while creating a schedule that fits your lifestyle.
Supportive & Inclusive Environment
Be part of a people-first organization that values collaboration, well-being, and success.
Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders invested in your growth.
Union-Backed Support
Benefit from a structured environment that promotes fairness, stability, and professional protection.Perks & Incentives
  • Annual incentive trips recognizing top performers
  • Medical insurance reimbursement program
  • Leadership and skills training focused on communication, management, and team development
What We're Looking For
  • Strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to lead, motivate, and inspire a team
  • Growth mindset with a focus on continuous improvement
  • Strong time management and ability to maintain work-life balance
How to Apply
If you're ready to join a flexible, supportive, and growth-focused leadership team, submit your resume for consideration.
All interviews are conducted via Zoom video conferencing for your convenience and accessibility.Take the Next Step
Build a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact-while maintaining balance in your life.
Apply today and lead with purpose. 🚀

Apply