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Remote Customer Support Engineer Jobs in Gulfport, MS

Liveops

Remote Customer Service Agent

Gulfport, MS · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Biloxi, MS · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Biloxi, MS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Biloxi, MS · Remote

$13.75 - $17.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Gulfport, MS · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

InsuraTec

Sales Representative (Remote)

Gulfport, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Gautier, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Biloxi, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Gulfport, MS

Remote Customer Support Engineer information

See Gulfport, MS salary details

$38.8K

$78.2K

$107.9K

How much do remote customer support engineer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote customer support engineer in Gulfport, MS is $78,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Gulfport, MS?

For Remote Customer Support Engineer jobs in Gulfport, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Gulfport, MS look for?

The top searched job categories for Remote Customer Support Engineer jobs in Gulfport, MS are:

What cities near Gulfport, MS are hiring for Remote Customer Support Engineer jobs?

Cities near Gulfport, MS with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you

Virtual Customer Support Specialist - WFH | Entry Level | Weekly Pay

Gulfport, MS • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$17 - $22.50/hr

Full-time

Medical, Life

Posted 12 days ago

Job description

Virtual Customer Support Specialist - WFH / Entry Level / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Career Path: Customer Support → Leadership DevelopmentAdvance Your Career From Home
Looking for a remote customer support career that offers flexibility, professional development, and the opportunity to advance into leadership?
AO is seeking motivated, people-focused professionals to join our growing virtual team as Customer Support Specialists. You'll work directly with individuals and families through scheduled virtual appointments, providing benefit information, answering questions, assisting with enrollment, and building long-term client relationships.
For individuals who demonstrate strong performance, accountability, and leadership potential, this role also provides a pathway toward training, mentorship, and future leadership opportunities.
No prior insurance experience is required. Full training and mentorship are provided.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry-Level Friendly - Training Provided
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Schedule
• Ongoing Mentorship & Professional Development
• Leadership Advancement OpportunitiesWhat You'll Do
As a Virtual Customer Support Specialist, you'll focus on helping clients understand their available benefits while delivering a professional, service-first experience.Customer Support & Client Relations
  • Connect with clients through scheduled Zoom and phone appointments
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Help clients understand coverage and available solutions
  • Assist with applications and enrollment
  • Provide ongoing policy and customer support
  • Assist with policy reviews and beneficiary updates
  • Build long-term relationships through consistent communication and follow-up
  • Maintain accurate digital client records
Professional & Leadership Development
  • Participate in weekly virtual training and coaching
  • Develop communication, customer service, and problem-solving skills
  • Work alongside experienced mentors
  • Learn effective client relationship and business-development strategies
  • Develop leadership skills for future advancement opportunities
  • Support newer team members as experience and responsibilities grow
Why Join AO?
🏠 100% Remote Flexibility
Work from home and eliminate the daily commute while staying connected through Zoom and other virtual platforms.
⏰ Flexible Schedule
Organize your schedule around your personal and professional goals while maintaining the consistency necessary to serve clients successfully.
📞 Qualified Leads - No Cold Calling
Work with individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads required.
Our approach emphasizes education, needs analysis, customer service, and relationship-building rather than high-pressure sales tactics.Weekly Pay & Earning Opportunities
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation as you advance

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.Training & Mentorship
You don't need previous insurance experience to apply.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly coaching and training calls
  • Leadership development
  • Ongoing professional education

We provide the systems and support-you bring the work ethic, coachability, and desire to grow.Leadership & Career Advancement
For individuals interested in building beyond an entry-level position, AO provides opportunities to advance based on performance, consistency, professional development, and leadership ability.
Potential growth opportunities may include:
  • Training and onboarding
  • Mentorship
  • Team development
  • Leadership
  • Management development
  • Advanced organizational leadership

Advancement is performance-based-not simply determined by tenure.Performance Incentives & Recognition
Top performers may qualify for additional company recognition and incentives, including:
  • 🌴 Incentive trips to destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • 🚙 Vehicle incentive programs
  • 💻 Technology prizes, including MacBook Pros
  • 🏡 Travel and Airbnb experiences
  • 🏆 Performance recognition and awards
  • Leadership conferences and company events

All incentives are performance-based and subject to qualification requirements and program availability.What We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active-listening skills
  • Customer-focused and solutions-oriented mindset
  • Positive, professional attitude
  • Strong work ethic and dependable follow-through
  • Self-motivation and personal accountability
  • Ability to adapt and learn quickly
  • Strong organizational and time-management skills
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and willingness to receive feedback
  • Interest in professional and leadership development

Experience in customer service, retail, hospitality, healthcare, education, administrative support, banking, call centers, recruiting, military service, or sales is helpful-but not required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and virtual technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.
Qualified applicants will have an opportunity to learn about the role, compensation structure, licensing requirements, training program, and advancement path before continuing through the interview process.Ready to Advance Your Career?
If you're looking for a work-from-home customer support opportunity where you can help people, develop valuable skills, increase your earning potential, and work toward future leadership, we encourage you to apply.
Submit your updated resume and apply today to be considered.Work From Home. Help Families. Develop Your Skills. Grow Into Leadership. 🚀

Apply