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Remote Customer Support Engineer Jobs in Searcy, AR

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

MRINetwork Jobs

Licensed Professional Engineer

Mcrae, AR · Remote

$84K - $112K/yr

Licensed Professional Engineer (PE) Civil Engineering (Residential Land Development) Fully Remote ... Support team growth, recruiting, and performance development * Collaborate with internal teams ...

System One

Central Energy Plant Manager

Searcy, AR · Remote

$95K - $130K/yr

Coordinate on-site troubleshooting and diagnostic efforts with remote support services team ... Preferred: 4-year Mechanical Engineering degree (ABET Accredited Program). FE is preferred.

System One

Central Energy Plant Manager

Searcy, AR · Remote

$95K - $130K/yr

Coordinate on-site troubleshooting and diagnostic efforts with remote support services team ... Preferred: 4-year Mechanical Engineering degree (ABET Accredited Program). FE is preferred.

System One

Central Energy Plant Manager

Searcy, AR · Remote

$95K - $130K/yr

Coordinate on-site troubleshooting and diagnostic efforts with remote support services team ... Preferred: 4-year Mechanical Engineering degree (ABET Accredited Program). FE is preferred.

System One

Central Energy Plant Manager

Searcy, AR · Remote

$95K - $130K/yr

Coordinate on-site troubleshooting and diagnostic efforts with remote support services team ... Preferred: 4-year Mechanical Engineering degree (ABET Accredited Program). FE is preferred.

Staples, Inc.

Key Account Executive- SLED

Mcrae, AR · Remote

This is a remote position with a regional focus. This position supports customers in Louisiana and ... sales engineers, and support partners * * Collaborate with Revenue Management partners to support ...

Staples, Inc.

Key Account Executive- SLED

Mcrae, AR · On-site +1

This is a remote position with a regional focus. This position supports customers in Louisiana and ... sales engineers, and support partners * * Collaborate with Revenue Management partners to support ...

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Showing results 1-20

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Searcy, AR

Remote Customer Support Engineer information

See Searcy, AR salary details

$33.8K

$68.1K

$94K

How much do remote customer support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote customer support engineer in Searcy, AR is $68,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Searcy, AR?

For Remote Customer Support Engineer jobs in Searcy, AR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Searcy, AR look for?

The top searched job categories for Remote Customer Support Engineer jobs in Searcy, AR are:

What cities near Searcy, AR are hiring for Remote Customer Support Engineer jobs?

Cities near Searcy, AR with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you

Licensed Professional Engineer

MRINetwork Jobs

Mcrae, AR • Remote

$84K - $112K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 22 days ago

Job description

Licensed Professional Engineer (PE)

Civil Engineering (Residential Land Development)

Fully Remote

About the company:

Founded in 1979, this leading, multidisciplinary A/E firm’s staff offer extensive experience in projects of diverse typologies—delivering architectural, planning, design, interior design, structural engineering, and related services to its clientele. A client-centric focus, 40+ year legacy, and a foundation of service, ethics, and integrity define the firm’s commitment to excellence and guide its growth to deliver fully integrated project design solutions.

Position Summary:

Licensed Professional Engineer (PE) with a strong background in civil engineering and residential land development. This is a high-impact, client-facing role ideal for someone who thrives in leadership, enjoys driving projects from concept through completion, and wants to play a key role in expanding a growing Arkansas presence.

You’ll lead the design and execution of residential communities—ranging from subdivisions to multi-family developments—while mentoring a team and building lasting relationships with developers and stakeholders.

Responsibilities:

  • Serve as Engineer of Record for residential land development projects
  • Lead design efforts including: Site layout and grading, Drainage and stormwater systems, Roadway and access design, Utility infrastructure (water, sewer, dry utilities)
  • Oversee preparation of construction documents, specifications, and permitting packages
  • Coordinate with municipalities, agencies, and utility providers for approvals and entitlements
  • Act as the primary client contact, partnering with developers and builders
  • Provide leadership and mentorship to engineers, EITs, and designers
  • Manage project budgets, schedules, and resource allocation
  • Support team growth, recruiting, and performance development
  • Collaborate with internal teams (structural, MEP, architecture) for seamless project delivery
  • Participate in business development, proposals, and client meetings

Qualifications:

  • Active Professional Engineer (PE) license in ARKANSAS (required)
  • Bachelor’s degree in Civil Engineering (required)
  • 5–15+ years of experience in residential land development
  • Strong knowledge of: Local zoning and subdivision regulations, Stormwater and drainage design, Utility design and coordination
  • Experience working with developers and homebuilders
  • Proven ability to lead projects and build client relationships
  • Proficiency with AutoCAD Civil 3D preferred

The Benefits:

  • Company-paid Medical & Dental Insurance
  • Company-paid Disability
  • Company-paid Life Insurance
  • 401(k) with company match

For more information, please contact: Thavi Louanlavong for immediate consideration:Phone: (817) 989-9700 ext. 7711Email: careers@sncompanies.com

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