ZipRecruiter

Log In

2

Remote Customer Support Engineer Jobs in Rogers, AR

ABB

Utility Sales Support

Westville, OK · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... engineering, business or related field preferred * Minimum 3 years of technical customer support ...

ABB

Protection and Control Engineer

Westville, OK · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

InsuraTec

Sales Representative (Remote)

Rogers, AR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lowell, AR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Ocean Spray

Environmental Engineer

Bentonville, AR · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Support carbon footprint reduction and ESG reporting efforts (Scope 1-3 emissions, GHG tracking)

next page

Showing results 1-20

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Rogers, AR

Remote Customer Support Engineer information

See Rogers, AR salary details

$32.7K

$65.8K

$90.9K

How much do remote customer support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote customer support engineer in Rogers, AR is $65,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $75,400.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Rogers, AR?

For Remote Customer Support Engineer jobs in Rogers, AR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Rogers, AR look for?

The top searched job categories for Remote Customer Support Engineer jobs in Rogers, AR are:

What cities near Rogers, AR are hiring for Remote Customer Support Engineer jobs?

Cities near Rogers, AR with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Rogers, AR as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, 6% Temporary, and 3% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $65,838 per year, or $31.7 per hour.

WFH Customer Support Representative - Entry Level

Globe Life American Income Division

Fayetteville, AR • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Life

Posted 6 days ago

Job description

WFH Customer Support Representative - Entry Level
AO | 100% Remote | Work From Home | No Experience RequiredStart Your Remote Career With Training, Flexibility & Growth
Looking for an entry-level work-from-home opportunity where you can help people, develop valuable professional skills, and build a long-term career?
AO is seeking motivated, dependable, and people-focused individuals to join our growing virtual team as Customer Support Representatives.
You'll work with individuals and families through scheduled phone and Zoom appointments, answer questions, explain available benefit options, assist with enrollment and policy needs, and provide professional ongoing support.
No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and continued professional development.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry Level - No Prior Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• Comprehensive Training & Mentorship
• Residual Income Opportunities
• Leadership & Career AdvancementWhat You'll Do
As a Customer Support Representative, you'll help provide a positive, professional client experience from the initial consultation through ongoing service.Customer Service & Client Support
  • Connect with clients through scheduled Zoom and phone appointments
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Help clients understand coverage and policy information
  • Guide eligible clients through applications and enrollment
  • Assist existing clients with policy reviews and beneficiary updates
  • Provide ongoing customer and policy support
  • Maintain accurate client records and follow-up documentation
  • Build long-term relationships through professional communication and service
  • Follow company procedures and applicable state insurance requirements

Our approach combines customer service with consultative insurance sales, focusing on education, needs analysis, and helping clients make informed decisions.What We Offer
🏠 100% Remote Work
Work from home anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.
⏰ Flexible Schedule
Build a schedule that supports your personal priorities and professional goals while maintaining the consistency needed to serve clients effectively.
📞 Qualified Leads Provided
Connect with individuals who have requested information regarding available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance-Based Income
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.Training & Mentorship From Day One
You don't need an insurance background to get started.
We provide:
  • Virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service and communication training
  • One-on-one mentorship
  • Weekly virtual coaching and workshops
  • Professional skill development
  • Leadership training
  • Ongoing support as you grow

You'll have the opportunity to develop valuable skills in communication, customer service, relationship management, problem-solving, sales, organization, and leadership.Benefits & Professional Support
Qualifying representatives may have access to:
  • ♥ Health insurance reimbursement
  • 🛡 Company-supported life insurance
  • 💵 Renewal and residual income opportunities
  • 🤝 Union representation and professional support
  • 📈 Leadership development and advancement opportunities
  • 💻 Modern virtual systems and business technology

Eligibility and qualification requirements may apply.Performance Incentives & Recognition
Outstanding performance may qualify you for additional rewards, including:
  • Incentive travel to destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • 🚙 Vehicle incentive opportunities, including Jeep Wrangler programs
  • 💻 Technology rewards, including MacBook Pros
  • 🏡 Travel and Airbnb getaway incentives
  • 🏆 Performance recognition and contests
  • 🎯 Leadership conferences and professional development events

All incentives are performance-based and subject to applicable program qualifications.Who We're Looking For
We're looking for individuals who demonstrate:
  • Strong communication and active-listening skills
  • Friendly, professional, and customer-focused attitude
  • Genuine desire to help others
  • Positive attitude and willingness to learn
  • Self-motivation and personal accountability
  • Strong organization and time-management abilities
  • Problem-solving and critical-thinking skills
  • Ability to work independently from home
  • Comfort collaborating within a virtual team
  • Coachability and openness to feedback
  • Strong work ethic and desire to grow

Previous experience in customer service, retail, hospitality, healthcare, education, administration, banking, call centers, military service, client relations, or sales can be helpful-but is not required.
We value attitude, work ethic, professionalism, and coachability over previous industry experience.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and web-based technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Career Growth & Leadership Opportunities
This position is designed to provide more than an entry-level starting point.
Representatives who demonstrate strong performance, consistency, and leadership potential may pursue opportunities in:
Customer Support → Client Representation → Training & Mentorship → Team Leadership → Management
Advancement is based on performance, development, and initiative-not simply seniority.Virtual Interview Process
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.
During the process, qualified candidates will have the opportunity to learn more about the position, licensing requirements, training, performance-based compensation, and advancement opportunities.Ready to Start Your Work-From-Home Career?
If you're looking for an entry-level remote opportunity where you can help people, receive comprehensive training, develop professionally, and build toward long-term financial and career growth, we'd love to hear from you.
Submit your updated resume and contact information today to be considered.Work From Home. Support Clients. Grow Professionally. Build Your Future. 🚀

Apply