ZipRecruiter

Log In

2

Remote Customer Support Engineer Jobs in Rochester, MN

Enara Health

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Educate clients on evidence based exercise programming. * Adaptable to a wide range of clients of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Educate clients on evidence based exercise programming. * Adaptable to a wide range of clients of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Educate clients on evidence based exercise programming. * Adaptable to a wide range of clients of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Pride Health

Senior Data Engineer

Rochester, MN · Remote

$76/hr

Senior Data Engineer Remote Contract Duration: 12 Months+ Position Overview We are seeking a Senior Data Engineer to support the design, deployment, and stabilization of an enterprise API platform ...

Expleo

Data Engineer - Globus MFT & GCP

Rochester, MN · Remote

$54 - $64/hr

Remote within USA Employment Type: Contract (W2) Build Data Foundations That Power WorldClass ... MissionDriven Impact - Support cuttingedge medical education and research by enabling secure ...

Lennar Homes

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

... support to Homeowners through digital channels. The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment ...

next page

Showing results 1-20

All JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Rochester, MN

Remote Customer Support Engineer information

See Rochester, MN salary details

$39.6K

$79.9K

$110.3K

How much do remote customer support engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote customer support engineer in Rochester, MN is $79,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $91,500.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Rochester, MN? For Remote Customer Support Engineer jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Rochester, MN look for? The top searched job categories for Remote Customer Support Engineer jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Customer Support Engineer jobs? Cities near Rochester, MN with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Rochester, MN as of June 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $79,865 per year, or $38.4 per hour.
Remote Healthcare Support Representative

Remote Healthcare Support Representative

Liveops

Rochester, MN • Remote

Contractor

Posted 20 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply