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Remote Customer Support Engineer Jobs in Renton, WA

UpGuard

Customer Sales Engineer

Seattle, WA · Remote

Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals

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UpGuard

Customer Sales Engineer

Seattle, WA · On-site +1

Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals

NoGigiddy

Customer Success Specialist

Seattle, WA · Remote

$16 - $22/hr

ABOUT NOGIGIDDY NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning

NoGigiddy

Customer Success Specialist

Seattle, WA · Remote

$16 - $22/hr

ABOUT NOGIGIDDY NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning

Cloudticity

Azure Cloud Engineer

Seattle, WA · Remote

$57 - $76.25/hr

Salary: Who we are At Cloudticity, our mission is to make every human on earth healthier by enabling healthcare organizations to leverage public clouds such as AWS, Azure, and Google Cloud to deliver

Cloudticity

Azure Cloud Engineer

Seattle, WA · Remote

$63.50 - $84.75/hr

Who we are At Cloudticity, our mission is to make every human on earth healthier by enabling healthcare organizations to leverage public clouds such as AWS, Azure, and Google Cloud to deliver modern

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

What you'll do * Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report

Generac

Senior Controls Engineer

Seattle, WA · On-site +1

$115K - $155K/yr

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen

Generac

Senior Controls Engineer

Fife, WA · On-site +1

$115K - $155K/yr

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen

Luck Grove Telecom Inc

OSP Engineer Remote

Kent, WA · Remote

$24 - $30/hr

The OSP Engineer is responsible for managing and executing engineering revisions driven by client requests, construction feedback, and field changes. This role focuses on updating, correcting, and

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Luck Grove Telecom Inc

OSP Engineer Remote

Seattle, WA · Remote

$24 - $30/hr

The OSP Engineer is responsible for managing and executing engineering revisions driven by client requests, construction feedback, and field changes. This role focuses on updating, correcting, and

Apply Early

System One

System Design Engineer

Bellevue, WA · Remote

$102K - $140K/yr

System Design Engineer Location: Bellevue, WA Job Type: Contract Work Model: Remote Schedule: 40 hours/week System One is seeking an experienced System Design Engineer to support the development of

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Showing results 1-20

All JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Renton, WA

Remote Customer Support Engineer information

See Renton, WA salary details

$43.9K

$88.4K

$122K

How much do remote customer support engineer jobs pay per year?

As of Jul 2, 2026, the average yearly pay for remote customer support engineer in Renton, WA is $88,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $101,200.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Renton, WA? For Remote Customer Support Engineer jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Renton, WA look for? The top searched job categories for Remote Customer Support Engineer jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Customer Support Engineer jobs? Cities near Renton, WA with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Operations Support Coordinator

Operations Support Coordinator

STELLAR INDUSTRIAL SUPPLY

Tacoma, WA • On-site, Remote

$23.50 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Title: Operations Support Coordinator
Department: IT
Location: Remote - WA, OR, CA, AZ, ID, UT, NV, FL, PA, TN
FLSA Status: Non-Exempt (Hourly)
Supervisory Role: No
Reports To: IT Operations Manager
Date Created or Revised: 5/2/2026
Stellar's Commitment
At Stellar, we believe every employee plays an important role in our success. Contributions extend beyond defined responsibilities, and we value team members who are willing to step in, support one another, and take initiative when needed.
We are committed to working collaboratively and expect each employee to contribute wherever and whenever their skills and efforts can help move the organization forward and ensure our collective success.
About the Position:
The Operations Support Coordinator serves as the first point of contact for internal employee support across office, sales, and warehouse environments. This role is responsible for helping employees resolve day-to-day operational issues, including system questions, device troubleshooting, and process support. We are looking for someone close to one of our branches listed above, though this can be a remote position.
This position is focused on ownership and follow-through-ensuring issues are addressed efficiently and employees feel supported so operations can continue to run smoothly.
Essential Duties and Responsibilities:
Other duties, responsibilities, and activities may change or be assigned at any time.
Internal Customer Support
  • Serve as the first point of contact for employee support requests via phone, email, or ticketing system
  • Provide responsive, professional support to office staff, sales teams, and warehouse employees
  • Take ownership of support requests from intake through resolution, ensuring timely follow-up

System & Application Support
  • Provide first-line support for Prophet 21 (P21), assisting users with common tasks and basic troubleshooting
  • Support questions related to business systems and processes
  • Create simple guides or instructions to address recurring questions

Technical & Device Support
  • Troubleshoot basic issues with computers, printers, scanners, mobile devices, and related applications
  • Assist with setup of new users, devices, and basic system access
  • Coordinate with internal IT or external vendors for escalated technical issues

Issue Tracking & Resolution
  • Accurately document support requests and resolutions in the ticketing system
  • Track open issues and ensure timely follow-up and closure
  • Communicate clearly with employees regarding status, timelines, and next steps

Collaboration & Coordination
  • Partner with internal teams to resolve issues impacting operations
  • Understand business priorities and respond with appropriate urgency
  • Contribute to a team-oriented, service-focused support environment.

EDUCATION:
  • High School Diploma or equivalent required
  • Associate's degree or relevant technical training preferred

REQUIRED KNOWLEDGE AND SKILLS
  • 1-3 years of experience in customer support, operations support, help desk, or a related role
  • Strong customer service mindset with a focus on responsiveness and follow-through
  • Clear and effective communication skills, both written and verbal
  • Ability to troubleshoot basic technical and system-related issues
  • Strong problem-solving skills with a logical and curious approach
  • Ability to manage multiple requests and prioritize effectively in a fast-paced environment
  • Comfortable working with non-technical users and explaining solutions in simple terms
  • Basic proficiency with Microsoft Office and general business systems
  • Ability to learn new systems and tools, including ERP systems such as Prophet 21

Preferred
  • Experience with Prophet 21 (P21) or similar ERP systems
  • Experience supporting warehouse or operational environments
  • Familiarity with ticketing systems or help desk tools

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
  • This role is primarily sedentary and involves working at a desk using a computer for extended periods of time. Regular activities include sitting, typing, and using a phone. Occasional standing, walking, bending, or lifting light items may be required.

WORK ENVIRONMENT:
  • Marginal to minimal exposure to noise or hazards. Work is primarily performed at a desk using standard office equipment.

Benefits: Medical, dental, and vision insurance; company-paid life and AD&D insurance; short-term and long-term disability insurance; 401(k) with employer match; paid time off and paid holidays; gym reimbursement program; Employee Assistance Program (EAP); employee rewards and recognition program; and HSA with company contribution on eligible plans.
Benefits are subject to eligibility requirements and may be modified by Stellar Industrial Supply at any time.
**Stellar Industrial Supply is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Applicants who require a reasonable accommodation during the application or hiring process may contact Human Resources at hr@stellarindustrial.com for assistance.**

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