Who we are? SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+
Who we are? SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+
Remote Client Support Consultant
Milwaukee, WI · On-site +1
$90K - $120K/yr
AO Globe Life is hiring motivated professionals who want more flexibility, stronger growth potential, and a career that actually feels meaningful. If you've worked in customer service, retail,
Remote Client Support Consultant
Milwaukee, WI · On-site +1
$90K - $120K/yr
AO Globe Life is hiring motivated professionals who want more flexibility, stronger growth potential, and a career that actually feels meaningful. If you've worked in customer service, retail,
Travelcareerlaunch is seeking a Remote Support Specialist to provide customer assistance and reservation support within the travel services industry. In this fully remote position, you'll help
Travelcareerlaunch is seeking a Remote Support Specialist to provide customer assistance and reservation support within the travel services industry. In this fully remote position, you'll help
We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for
We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for
Senior Elixir Engineer - AI-Driven SaaS, Remote
Waterford, WI · Remote
$118K - $156K/yr
TL;DR: Senior Software Engineer specializing in Elixir while using AI daily, seeking a fully remote role within ±3 hours of CET (Berlin). You thrive on solving real problems, are eager to grow, and
Senior Elixir Engineer - AI-Driven SaaS, Remote
Waterford, WI · Remote
$118K - $156K/yr
TL;DR: Senior Software Engineer specializing in Elixir while using AI daily, seeking a fully remote role within ±3 hours of CET (Berlin). You thrive on solving real problems, are eager to grow, and
Field Application Engineer
Wauwatosa, WI · On-site +1
$54K - $81K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most
Field Application Engineer
Wauwatosa, WI · On-site +1
$54K - $81K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most
Part time REMOTE Customer Service Representative
Kenosha, WI · Remote
$20/hr
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME Dex Imagingis a leading provider of document handling equipment and services with multiple offices and locations throughout the United States.We are
Part time REMOTE Customer Service Representative
Kenosha, WI · Remote
$20/hr
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME Dex Imagingis a leading provider of document handling equipment and services with multiple offices and locations throughout the United States.We are
Part time REMOTE Customer Service Representative
Kenosha, WI · Remote
$20/hr
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME Dex Imagingis a leading provider of document handling equipment and services with multiple offices and locations throughout the United States.We are
Part time REMOTE Customer Service Representative
Kenosha, WI · Remote
$20/hr
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME Dex Imagingis a leading provider of document handling equipment and services with multiple offices and locations throughout the United States.We are
Job Summary Master Lock, part of Fortune Brands Innovations, Inc. , is seeking a Customer Service Representative to serve as the "Voice of Master Lock" for consumers. This full‐time, remote role
Job Summary Master Lock, part of Fortune Brands Innovations, Inc. , is seeking a Customer Service Representative to serve as the "Voice of Master Lock" for consumers. This full‐time, remote role
Virtual Travel Customer Service
Milwaukee, WI · Remote
$14.75 - $18.75/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing
Virtual Travel Customer Service
Milwaukee, WI · Remote
$14.75 - $18.75/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing
We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and
We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and
Client Support Specialist - Greater Milwaukee, WI Area (REMOTE)
Brookfield, WI · Remote
$17 - $23/hr
: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Mequon,
Client Support Specialist - Greater Milwaukee, WI Area (REMOTE)
Brookfield, WI · Remote
$17 - $23/hr
: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Mequon,
Client Support Specialist - Greater Milwaukee, WI Area (REMOTE)
Milwaukee, WI · On-site +1
$17.75 - $24/hr
: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Mequon,
Client Support Specialist - Greater Milwaukee, WI Area (REMOTE)
Milwaukee, WI · On-site +1
$17.75 - $24/hr
: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Mequon,
About the job Remote Support Specialist Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in
About the job Remote Support Specialist Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in
Senior Controls Engineer
Milwaukee, WI · On-site +1
$115K - $155K/yr
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen
New
Senior Controls Engineer
Milwaukee, WI · On-site +1
$115K - $155K/yr
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen
New
Remote Customer Support Engineer information
See Racine, WI salary details
$36.6K - $42.5K
11% of jobs
$42.5K - $48.4K
1% of jobs
$48.4K - $54.3K
2% of jobs
$54.3K - $60.3K
5% of jobs
$64.2K is the 25th percentile. Wages below this are outliers.
$60.3K - $66.2K
9% of jobs
$66.2K - $72.1K
19% of jobs
The median wage is $72.9K / yr.
$72.1K - $78K
19% of jobs
$82.2K is the 75th percentile. Wages above this are outliers.
$78K - $84K
12% of jobs
$84K - $89.9K
10% of jobs
$89.9K - $95.8K
8% of jobs
$95.8K - $101.7K
4% of jobs
$36.6K
$73.7K
$101.7K
How much do remote customer support engineer jobs pay per year?
As of Jun 5, 2026, the average yearly pay for remote customer support engineer in Racine, WI is $73,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $84,400.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?
To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.
How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?
As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.
What is a Remote Customer Support Engineer?
A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.
What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Support Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Technical certifications, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Customer service platforms, remote communication tools | Helpdesk software, remote troubleshooting tools |
| Employer & Industry | Tech companies, SaaS providers | IT service providers, hardware/software vendors |
| Search & Comparison Intent | Understanding roles, job requirements | Job differences, skills needed |
The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.
What are popular job titles related to Remote Customer Support Engineer jobs in Racine, WI? For Remote Customer Support Engineer jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Racine, WI look for? The top searched job categories for Remote Customer Support Engineer jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Customer Support Engineer jobs? Cities near Racine, WI with the most Remote Customer Support Engineer job openings:
(Native Norwegian) Customer Support Consultant (remotely)
SupportYourApp Inc.Waterford, WI • On-site, Remote
Contractor
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Who we are? SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we're expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open. If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step. What you will do: Deliver outstanding customer support via calls, chats and emails Build strong and lasting customer relationships Keep up with evolving tools and technology Handle sensitive customer data with care and security Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists What you need to succeed in this role: Native Norwegian and good English communication skills (at B2 level or higher) 6+ months of experience in customer support role CRM systems expertise Strong analytical thinking and research skills Positive, proactive and responsible attitude Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience in technical support What you get in return: Provide services during flexible hours Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also –internal health policy Responsive leadership interested in your development and long-lasting cooperation Greenhouse conditions for self-development A culture built on trust, with no time-tracking requirements If this is about you — let's get to know each other before 2026 opens its doors.
We can simply exchange ideas or talk through the opportunities for our growth together *Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
About SupportYourApp
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Wilmington, DE, US
Year founded
2010