Remote Customer Support Engineer Jobs in Merced, CA

The Security Intern is an integral part of the Information Security team at Workiva. You will help solve security issues, develop tools to assist with security threats, and assist with vulnerability testing of web applications. This role may involve making recommendations on security controls and collaborating with internal stakeholders.

What You'll Do

• Provide Incident Response support when an actionable incident is confirmed
• Document, investigate, and report on information security issues and emerging trends
• Manage and configure tools and devices to expand our security monitoring infrastructure
• Develop tools to assist with security and compliance tasks
• Assist with continual vulnerability testing of web applications to identify weaknesses
• Research and identify potential security controls to fix active vulnerabilities
• Collaborate with other teams to create remediation strategies and timelines for vulnerabilities
• Develop queries and visualizations to assist with security and compliance tasks
• Help solve security issues identified in the production application
• Provide analysis and trending of security log data from a large number of various security devices
• Collaborate with other teams to gather information regarding security problems, issues, and ideas

What You'll Need

Minimum Qualifications

• Currently enrolled in a degree-seeking program, preferably in Computer Engineering, Computer Science, Management Information Systems, or a similar degree

Preferred Qualifications

• Strong ethical and discretionary ability to handle sensitive information and data
• Strong communication and networking skills (written, verbal, listening)
• Basic competency in one or more programming languages (Python, Java, SQL, Go, and/or Dart)
• Familiarity with vulnerability scanning tools and/or penetration testing techniques
• Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE)
• Working knowledge of Linux/Unix operating systems
• If Security Engineering focused: Ability to analyze problems and devise creative solutions within business constraints; good understanding of HTTP and common web application vulnerabilities
• If Security Operations focused: Self-motivation and initiative skills to search for and resolve security issues; initiative and social skills to network with technical individuals to gather information on projects

Travel Requirements & Working Conditions

• Minimal travel
• Reliable internet access for any period of time working remotely and not in a Workiva office

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

Postings close: September 27, 2026

Engineering postings close: October 2, 2026

Interviews: Early to mid October

Offers: Late October

2027 Start Dates:

This position has opportunities to start in the Spring or Summer. Please see our start dates below and let us know your availability in your application.

• Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)
• Summer 2027 Internships: Monday, May 17, 2027 (40/hours per week max)

How You’ll Be Rewarded

Salary range in the US: $40.00 - $40.00 401(k) participation and match Paid sick leave A unique opportunity to further your learning experience through additional internship seasons

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.