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Remote Customer Support Engineer Jobs in Merced, CA

Remote Insurance Agent

Merced, CA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Merced, CA · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Perform process scale-up, support technology transfer and provide manufacturing support at internal ... Strong fundamental scientific and engineering skills for the evaluation of experimental data

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... The work model for the role is Remote based out of Florida, USA. This role is contributing to the ...

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... Execute all phases of the subscription renewal lifecycle, including notifying customers of renewal ...

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Showing results 21-40

Remote Customer Support Engineer information

See Merced, CA salary details

$41.2K

$83K

$114.6K

How much do remote customer support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote customer support engineer in Merced, CA is $82,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Merced, CA?

For Remote Customer Support Engineer jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Merced, CA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Merced, CA are:

What cities near Merced, CA are hiring for Remote Customer Support Engineer jobs?

Cities near Merced, CA with the most Remote Customer Support Engineer job openings:

Strategic Student Program: Digital Thread & Systems Engineering Internship (Spring 2027, GSCS)

Siemens

Merced, CA • Remote

$18 - $50/hr

Full-time, Internship

Retirement

Posted 2 days ago

New


Siemens rating

7.7

Company rating: 7.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

268th of 452 rated engineering


Job description

Siemens Digital Industries Software

Strategic Student Program (SSP)

Discover your career with us at Siemens Digital Industries Software!

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking and focuses on growth, so our people, our business, and our customers can achieve their full potential.

We're currently recruiting co-ops and interns for our Spring 2027 Strategic Student Program. Our opportunities will allow you to find a career path that most inspires you. Here, you will apply your education to solve real-world problems and turn theory into practice. At Siemens, our goal is to empower our students to become the next leaders of our company.

Baseline Program Requirements:

  • Currently enrolled as an undergraduate student at an accredited university
  • Legally authorized to work in the United States without the need for current or future sponsorship by the company
  • A minimum 3.0 GPA

Perks:

  • Employee discounts at our top customer sites
  • Networking with our global leaders
  • Mentorship from senior employees
  • Individual career development planning
  • Professional and technical workshops
  • Paid volunteer time off
  • Energetic student community
  • Leadership opportunities
  • Potential for full-time offers after university graduation and completion of the program

Position Overview:

Siemens Digital Industries Software is seeking a Digital Thread & Systems Engineering Intern to support the Capital PreSales organization. This role offers an opportunity to work on innovative digital engineering initiatives spanning aerospace, defense, automotive, and software-defined product development.

The intern will assist in the development of engineering datasets, digital thread demonstrations, and proof-of-concept solutions that connect systems engineering, software development, electrical design, and lifecycle management processes. Working alongside experienced mentors, the intern will contribute to customer-facing demonstrations and internal innovation projects focused on digital transformation and model-based engineering.

Key Responsibilities:

  • Develop aerospace and automotive engineering datasets used for demonstrations and technical enablement.
  • Support Digital Thread initiatives connecting requirements, systems, software, electrical, and lifecycle information.
  • Assist in building and validating proof-of-concept solutions using Siemens Capital and the Siemens Xcelerator portfolio.
  • Contribute to systems engineering and model-based systems engineering (MBSE) workflows.
  • Create technical documentation, presentations, and demonstration assets.
  • Participate in technical reviews, innovation projects, and customer-focused engineering initiatives.

Requirements:

  • Pursuing a Bachelor's or Master's degree in Systems Engineering, Electrical Engineering, Aerospace Engineering, Computer Engineering, or a related discipline.
  • Comfortable working in a fully remote environment within the United States of America.
  • Interest in digital engineering, systems thinking, and software-defined products.
  • Experience with Python, scripting, or data analysis is a plus.
  • Strong analytical, communication, and problem-solving skills.
LI-PLMLI-RemoteSWSaaS

You'll Benefit From

The hourly pay range for this position $18 - $50 per hour, based off of your projected graduation year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Additionally, interns for Siemens are eligible to contribute into our 401K program.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.


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