Remote Customer Support Engineer Jobs in Lewiston, ME

Wood Environment & Infrastructure Solutions is currently seeking Mid to Senior Level Water Resources Engineers/Project Managers with Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP) experience to join our highly collaborative team. The successful candidate will provide FEMA NFIP program leadership associated with flood risk analysis, mapping, and related services on projects throughout the Mid-Atlantic, Midwest, and Northeast U.S. regions. This position will be an integral member supporting contracts with the Federal Emergency Management Agency (FEMA), including FEMA Headquarters and Regions 1, 2, 3, and/or 5 as well as numerous individual state floodplain mapping programs. This position offers potential for development in a great working environment and the opportunity to apply the latest technology to help our clients solve their most challenging problems. 

This role has the opportunity to be remote from any location within the US.

Key Responsibilities:

• Support the management and execution of hydrologic and hydraulic modeling projects as part of the Risk FEMA's Mapping, Assessment, and Planning (Risk MAP) program
• Perform quality control reviews and oversee H&H analyses completed by junior engineers
• Support the execution of complex urban/pluvial and riverine floodplain studies
• Oversee the execution of one-dimensional and two-dimensional flood risk modeling software applications such as HEC-RAS, HEC-HMS, FLO-2D, and SWMM
• Supervise field investigations including the collection and analysis of data used to support hydrologic and hydraulic modeling
• Prepare floodplain and watershed studies in compliance with FEMA standards and specifications and assist with Quality Assurance and Quality Control for flood insurance study deliverables
• Evaluate flood mitigation and flood control projects and their effectiveness
• Efficiently work with ArcGIS software and extensions in support of flood risk modeling and mapping and other water resources project needs
• Collaborate with a team of GIS specialists supporting flood risk management and environmental flood resilience projects
• Mentor and supervise junior H&H modeling and FEMA program staff as needed
• Engage with FEMA HQ and Regions on national technical H&H policy

#LI-Remote

Required Qualifications:

• Bachelor or Masters of Science in engineering or related field
• Strong written and verbal communication skills
• 5+ years of experience in Hydrologic and Hydraulic Data Development in support of Risk MAP
• Experience with HEC-RAS, HEC-HMS, and ArcGIS
• Experience with FEMA's Data Capture Standards
• Excellent oral and written communication skills, proactive communicator and problem-solver
• Strong attention to detail and demonstrated ownership and accountability for work
• Capability to work in a dynamic environment, including a demonstrated willingness to be flexible and adaptable to changing priorities
• Ability to work collaboratively with a wide array of individuals from various backgrounds, including engineers; planners; GIS professionals; federal, tribal, and state government officials; and the public
• Strong multi-tasking and organizational skills
• Strong track record of overseeing successful project delivery with a drive for quality product and financial excellence
• Intermediate to advanced Microsoft Office skills, including Microsoft Word, Excel and SharePoint

Preferred Qualifications:

• PE Certification
• CFM Certification
• Two-dimensional hydraulic modeling experience

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.