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Remote Customer Support Engineer Jobs in Lewiston, ME

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

Portland, ME · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Gotham Biotech

Online Support Agent

Portland, ME · Remote

$20 - $23/hr

This is a remote position. We are seeking a dedicated and customer-focused Online Support Agent to join our dynamic customer service team. In this role, you will serve as the primary point of contact ...

InsuraTec

Sales Representative (Remote)

Lewiston, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Auburn, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Portland, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Augusta, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ABB

Protection and Control Engineer

Westbrook, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Protection and Control Engineer

Portland, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Protection and Control Engineer

Yarmouth, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Protection and Control Engineer

Auburn, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

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Showing results 1-20

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Lewiston, ME

Remote Customer Support Engineer information

See Lewiston, ME salary details

$40.8K

$82.2K

$113.6K

How much do remote customer support engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote customer support engineer in Lewiston, ME is $82,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $94,200.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Lewiston, ME? For Remote Customer Support Engineer jobs in Lewiston, ME, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Lewiston, ME look for? The top searched job categories for Remote Customer Support Engineer jobs in Lewiston, ME are:
What cities near Lewiston, ME are hiring for Remote Customer Support Engineer jobs? Cities near Lewiston, ME with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Lewiston, ME as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,240 per year, or $39.5 per hour.

Remote Travel Customer Support Specialist

Hallford Travels

Lewiston, ME • Remote

Full-time

Posted 13 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment. Client Support & Travel Assistance In this role, you will:
  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed
Skills & Qualifications Successful candidates typically demonstrate:
  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style
Previous experience in customer service or travel is helpful but not required. What We Offer
  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

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