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Remote Customer Support Engineer Jobs in Elgin, IL

Aoglobelife

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Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Chicago, IL · Remote

$60K - $80K/yr

About the Role As a Remote Customer Sales Rep , you'll meet virtually with individuals who have ... From your first day, you'll receive the training, mentorship, and support needed to succeed in a ...

Aoglobelife

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Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Chicago, IL · Remote

$60K - $80K/yr

About the Role As a Remote Customer Sales Rep , you'll meet virtually with individuals who have ... From your first day, you'll receive the training, mentorship, and support needed to succeed in a ...

Aoglobelife

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Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Chicago, IL · Remote

$60K - $80K/yr

About the Role As a Remote Customer Sales Rep , you'll meet virtually with individuals who have ... From your first day, you'll receive the training, mentorship, and support needed to succeed in a ...

Generac

Sales Engineer - Data Centers

Chicago, IL · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools ... Use of Salesforce as a CRM Physical Demands: While performing the duties of this job, the employee ...

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

Solve complex customer challenges through creative configurations of our technical products ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Globe Life

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Entry-Level Customer Support and Sales Representative

Naperville, IL · Remote

$60K - $80K/yr

Prior experience in customer service and sales is ideal, but not required * Strong verbal and ... Ability to work independently in a remote environment * Basic computer literacy and a reliable ...

New

Globe Life

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Entry-Level Customer Support and Sales Representative

Chicago, IL · Remote

$60K - $80K/yr

Prior experience in customer service and sales is ideal, but not required * Strong verbal and ... Ability to work independently in a remote environment * Basic computer literacy and a reliable ...

New

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to ... Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Elgin, IL

Remote Customer Support Engineer information

See Elgin, IL salary details

$38.6K

$77.7K

$107.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote customer support engineer in Elgin, IL is $77,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,200.00 and $89,000.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Elgin, IL?

For Remote Customer Support Engineer jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Elgin, IL look for?

The top searched job categories for Remote Customer Support Engineer jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Customer Support Engineer jobs?

Cities near Elgin, IL with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,666 per year, or $37.3 per hour.

Fully Remote | Customer Service Representative - Travel

Chicago, IL • On-site, Remote

Destination Careers
See more jobs at Destination Careersexternal

$45K - $75K/yr

Full-time

Re-posted 29 days ago

Job description

Job Title: Remote Customer Service Representative - Travel
About Us
We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are seeking motivated professionals to join our team and help connect clients with our services.
Job Overview
We are looking for a Work From Home Travel Advisor to support our travel advisory team by scheduling client consultations. This role is ideal for individuals with strong communication skills who enjoy engaging with people and assisting them in their travel planning journey.
Key Responsibilities
Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services.
Appointment Scheduling: Manage calendars and set up consultations for travel advisors.
Follow-Ups: Maintain engagement with interested clients and answer initial inquiries.
CRM Management: Keep accurate records of client interactions and scheduled meetings.
Qualifications
Strong communication and interpersonal skills
Experience in customer service, sales, or appointment setting is a plus
Ability to work independently and stay organized in a remote setting
Comfortable using scheduling tools and CRM systems
A passion for travel and helping clients explore new opportunities
What We Offer
Competitive pay with performance-based incentives
Fully remote, flexible work schedule
Travel perks and industry discounts
Professional growth opportunities
A collaborative and supportive team environment
Equal Opportunity Statement:
We are committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other protected status.
How to Apply:
If you are a people person with a passion for travel, we'd love to hear from you! Apply today to become part of our team and help clients plan their next adventure.
$45,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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