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Remote Customer Support Engineer Jobs in Elgin, IL

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Chicago, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling Build Real Skills While Working F ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Inspira Financial

Software Engineer II (Remote)

Oak Brook, IL · On-site +1

$98K - $134K/yr

Software Engineer II willplay a critical role in ensuring the reliability and efficiency of our systems, which in turn drives customer delight. The Support Engineer role will help Inspira maintain ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Through a single integration, customers can launch regulated crypto buy, sell, and custody services ...

Zero Hash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Through a single integration, customers can launch regulated crypto buy, sell, and custody services ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Elgin, IL

Remote Customer Support Engineer information

See Elgin, IL salary details

$38.6K

$77.7K

$107.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote customer support engineer in Elgin, IL is $77,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,200.00 and $89,000.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Elgin, IL? For Remote Customer Support Engineer jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Elgin, IL look for? The top searched job categories for Remote Customer Support Engineer jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Remote Customer Support Engineer jobs? Cities near Elgin, IL with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,666 per year, or $37.3 per hour.

Remote Customer Sales and Support Representative (Entry-Level)

Globe Life Insurance

Chicago, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 hours ago

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Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Remote Customer Sales and Support Representative (Entry-Level)

100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling

Build Real Skills While Working From Home

Finding your first remote career or your next one shouldn't require years of experience.

At AO Globe Life, we're looking for individuals who are eager to learn, enjoy helping people, and want the opportunity to grow in a supportive remote environment. If you're motivated, coachable, and ready to build valuable communication and sales skills, we'll provide the training to help you get started.

This is an opportunity to work with clients who have requested information about available benefits, allowing you to focus on building relationships rather than searching for customers.

What You'll Be Doing

As a Remote Customer Sales and Support Representative, you'll connect with clients through scheduled virtual meetings, answer their questions, explain available benefit options, and help them make informed decisions based on their needs.

Every conversation is an opportunity to provide outstanding service while developing skills that can lead to long-term career advancement.

Daily Responsibilities

  • Meet with clients virtually using company-approved platforms
  • Explain available benefit options in a professional and easy-to-understand way
  • Listen carefully to each client's needs and answer questions accurately
  • Assist clients through the enrollment process when appropriate
  • Keep detailed records of client interactions
  • Attend ongoing training sessions and team meetings to continue developing your skills

What We Offer

  • Fully remote position available throughout the United States and Canada
  • Qualified leads provided by the company
  • No cold calling required
  • Weekly commission-based compensation
  • Unlimited earning potential based on individual performance
  • Comprehensive onboarding and virtual training
  • One-on-one mentorship from experienced leaders
  • Flexible scheduling options
  • Opportunities for advancement into leadership roles

Who We're Looking For

You may be a great fit if you:

  • Enjoy talking with and helping people
  • Have strong communication and interpersonal skills
  • Are dependable and willing to learn
  • Can stay organized while working remotely
  • Are comfortable using computers and virtual meeting platforms
  • Have customer service, retail, hospitality, sales, or similar experience (helpful but not required)

Why People Choose AO Globe Life

We believe careers are built through learning, consistency, and support.

Our team provides the resources, coaching, and mentorship needed to help motivated individuals develop professionally while creating meaningful relationships with clients. Whether you're beginning your career or looking for a fresh start, you'll have the opportunity to grow your skills in a collaborative remote environment.

Apply Today

If you're ready to begin a remote career where your effort, professionalism, and commitment to learning can make a difference, we'd love to hear from you.

Applicants selected to continue in the hiring process will be contacted by a member of our recruiting team. Please watch your email, voicemail, and spam folder for future updates.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs