Remote Customer Support Engineer Jobs in Baton Rouge, LA

Natural Gas Materials & Supply Chain Engineer, Gas Distribution Materials & Supply Chain Advisory
100% Remote | USA

Our client is a publicly traded, global leader in the distribution of pipe, valves, fittings, and infrastructure solutions supporting the energy and industrial sectors. With $3+ billion in annual revenue and operations spanning North America, Europe, Asia, and the Middle East, they play a critical role supporting large-scale energy infrastructure across upstream, midstream, downstream, and gas utilities.

This is a rare opportunity to join a well-established, growth-oriented company operating at scale, serving as a trusted advisor across Supply Chain, Contracts, Sales, and Operations, with the flexibility of a fully remote role.

What's in it for you:

• Strong targeted bonus
• Excellent benefits and 401(k)
• Fast-paced environment with real growth potential
• High visibility, cross-functional exposure across the organization

The Role

Reporting to Senior Management, this role serves as the go-to advisor on gas distribution materials, category strategy, and sourcing, bridging Supply Chain, Contracts, Sales, and Operations. You'll bring deep product and market expertise to guide decisions, support strategic initiatives, and strengthen vendor and customer relationships across the business.

What You'll Do

• Serve as a trusted advisor across Supply Chain, Contracts, and other internal groups on gas distribution materials and sourcing strategy
• Own key vendor relationships and act as the primary technical resource for gas utility customers
• Advise on product specifications for meters, regulators, risers, prefabricated meter sets, PE pipe, and PE fittings
• Translate customer and internal stakeholder needs into sourcing solutions and recommendations
• Deliver market insight and guidance on gas materials commodities and manufacturer trends
• Partner with Sales and Operations on project bids, pricing strategy, and manufacturer negotiations
• Provide local leadership for Supply Chain, aligned with Global Corporate SCM direction
• Build and maintain category management plans grounded in commodity and market expertise
• Lead strategic analyses, market sizing, vendor and competitor profiling, and profitability analysis
• Maintain inventory strategy, pricing records, and product catalogs in partnership with corporate goals
• Travel periodically to manufacturer sites, customer locations, and trade shows

What You Bring

• Bachelor's degree or equivalent industry experience in engineering or gas materials
• MUST HAVE: 5+ years supporting gas distribution utility materials
• Demonstrated product knowledge of gas distribution material specifications (required)
• 5+ years in customer service, inside sales, and/or warehouse services, with progressive leadership experience
• Strong computer and software proficiency
• Ability to work legally in the U.S. and communicate fluently in English

About Augmentis
Augmentis is a specialized recruiting firm focused on accounting, finance, procurement, and engineering talent across the U.S. We partner with growthoriented companies to match highimpact professionals with meaningful roles.

To learn more about Augmentis, visit our website: www.augment-is.com 

Representation/employer clarification:

Augmentis is conducting this search on behalf of our client. The selected candidate will be employed directly by our client, not by Augmentis.

EEO + disclaimer

Our client and Augmentis are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. This job posting does not constitute a contract or guarantee of employment, and role details are subject to change based on our clients' needs. By applying, you acknowledge that your information may be shared with our client for recruitment and hiring.

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