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Remote Customer Service Agent Jobs in Baton Rouge, LA

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Remote Insurance Agent

Baton Rouge, LA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

HMG Careers

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

Baton Rouge, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Life Insurance Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Jackson, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do remote customer service agent jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote customer service agent in Baton Rouge, LA is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.13 per hour, depending on experience, location, and employer.

What is a Remote Customer Service Agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

How do Remote Customer Service Agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

What Does a Remote Customer Service Agent Do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

More about Remote Customer Service Agent jobs
What are the most commonly searched types of Customer Service Agent jobs in Baton Rouge, LA? The most popular types of Customer Service Agent jobs in Baton Rouge, LA are:
What are popular job titles related to Remote Customer Service Agent jobs in Baton Rouge, LA? For Remote Customer Service Agent jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Baton Rouge, LA look for? The top searched job categories for Remote Customer Service Agent jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Customer Service Agent jobs? Cities near Baton Rouge, LA with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,290 per year, or $17.4 per hour.

Customer Service Representative - Baton Rouge

Window World of Baton Rouge

Baton Rouge, LA • Remote

$15/hr

Part-time

Retirement

Posted 26 days ago

Job description

Part-Time Remote Customer Service Representative

Window World | Baton Rouge, LA

Join America's Largest Replacement Window Company!

Window World is looking for a friendly, dependable, and customer-focused Part-Time Remote Customer Service Representative to support our Baton Rouge team. If you enjoy helping customers, solving problems, and providing exceptional service, we'd love to hear from you.

As a Customer Service Representative, you'll be the first point of contact for our customers. You'll assist with answering questions, scheduling appointments, resolving concerns, and ensuring every customer receives the outstanding service Window World is known for.

This is a part-time remote position. Candidates must reside in or near the Baton Rouge area for training, occasional in-person meetings, or other business needs as required.

What You'll Do
  • Provide exceptional customer service through phone, email, text messaging, and online chat.
  • Answer customer questions regarding products, services, appointments, and company policies.
  • Schedule appointments for estimates, installations, service calls, and other related services.
  • Resolve customer concerns professionally and efficiently while escalating complex issues when appropriate.
  • Maintain accurate customer records and document all customer interactions.
  • Process customer payments and update customer account information.
  • Support outbound customer communication initiatives and follow-up programs.
  • Work closely with internal departments to ensure timely issue resolution.
  • Identify opportunities to improve customer satisfaction and internal processes.
  • Meet departmental performance goals, including quality, productivity, and customer satisfaction.
  • Assist with training and onboarding new team members when assigned.
  • Perform other duties as assigned.
What We're Looking For
  • High school diploma or equivalent required.
  • At least one year of customer service or call center experience (two or more years preferred).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and active listening abilities.
  • Proficiency with Microsoft Office and the ability to learn new software quickly.
  • Accurate data entry and typing skills.
  • Ability to work independently while maintaining strong communication with the team.
  • Reliable internet connection and a dedicated, professional workspace free from distractions.
  • Positive attitude, dependable work ethic, and a passion for providing outstanding customer service.
Schedule

Part-Time Remote Position

Flexible schedule based on business needs.

Candidates must reside in or near Baton Rouge, Louisiana.

Pay & Benefits
  • Starting at $15.00 per hour (based on experience)
  • Weekly pay
  • Flexible part-time schedule
  • 401(k) with company match (based on eligibility)
  • Opportunities for performance bonuses
  • Professional development and career advancement opportunities
Why Window World?

For more than 30 years, Window World has been America's leading replacement window company, serving homeowners with high-quality products and exceptional customer service. We believe our employees are our greatest asset and are committed to providing a supportive team environment, opportunities for growth, and a culture focused on customer satisfaction.

If you're looking for a flexible part-time opportunity with a company that values its employees and customers, we'd love to hear from you.

Apply today and don't miss your WINDOW of opportunity!