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Remote Customer Support Engineer Jobs in Athens, GA

Schreiter Agency

UNION BENEFITS COORDINATOR

Athens, GA · On-site +1

$54K - $110K/yr

NOW HIRING: Full-Time Customer Benefits Representative & Coordinator Entry-Level | Remote | No ... the support and protection they deserve. What You'll Do * Assist union members who have requested ...

ABB

Senior Leader, U.S. Trade Compliance Program

Athens, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...

ABB

Program Leader Critical Industries

Flowery Branch, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer engagements globally. This is a remote position for candidates based in the United States ... Bachelor's degree in Engineering, Business Administration, or related field (or equivalent ...

ABB

Program Leader Critical Industries

Athens, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer engagements globally. This is a remote position for candidates based in the United States ... Bachelor's degree in Engineering, Business Administration, or related field (or equivalent ...

micro1 AI

AI Trainer - Microbiology Expert

Athens, GA · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

micro1 AI

Director of Biostatistics

Athens, GA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

Apidel Technologies

Power BI Publisher

Athens, GA · On-site +1

The Cognos reports are used to support data collections managed by EDMA team and self-service ... Local candidates strongly preferred but 100% remote is acceptable. The consultant will be ...

ProCare Rx

Sales VP - Health Plans & Systems

Gainesville, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support and follow sales process to close the deal. * Coordinate and enter leads into CRM system ... Able to "self-manage" in a remote environment. * Possess strong phone presence and experience ...

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support to small and medium-sized businesses based in the North Georgia area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Athens, GA

Remote Customer Support Engineer information

See Athens, GA salary details

$37.7K

$75.9K

$104.8K

How much do remote customer support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote customer support engineer in Athens, GA is $75,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $86,900.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Athens, GA?

For Remote Customer Support Engineer jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Athens, GA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Athens, GA are:

What cities near Athens, GA are hiring for Remote Customer Support Engineer jobs?

Cities near Athens, GA with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Athens, GA as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, 4% Temporary, and 2% Contract. Highlights an 52% Physical, 2% Hybrid, and 46% Remote job distribution, with an average salary of $75,865 per year, or $36.5 per hour.

UNION BENEFITS COORDINATOR

Globe Life American Income Schreiter Organization

Athens, GA • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 9 days ago

Job description

NOW HIRING: Full-Time Customer Benefits Representative & Coordinator

Entry-Level | Remote | No Experience Required

Looking for a rewarding career with unlimited growth potential? The Schreiter Agency is expanding and we're seeking motivated individuals to join our Customer Benefits team! No prior experience is needed - just a strong work ethic, ambition, and a passion for helping others.

Competitive Income: Earn $54,000-$110,000+ in your first year, with excellent benefits and uncapped bonus opportunities.

About Schreiter Agency

For over 65 years, Schreiter Agency has served as a trusted 100% union label company, partnering with more than 30,000 unions nationwide.

We are committed to integrity, transparency, and exceptional customer service, ensuring every member receives the support and protection they deserve.

What You'll Do

  • Assist union members who have requested their benefits package

  • Communicate professionally to ensure clients receive the coverage they qualify for

  • Build and maintain relationships with new and existing members

  • Work independently while contributing to team performance goals

  • Adapt to new training, tools, and strategies in a fast-paced environment

What You'll Need to Succeed

No experience or degree required - we train you fully
Strong communication skills and a client-focused mindset
Self-motivated, goal-oriented, and able to work both independently and within a team
Coachable attitude with the ability to learn and adapt
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

What We Offer

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly mentorship sessions with the organization's owner
Remote work flexibility - work from home or anywhere in the world
Weekly & daily pay options, plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career advancement - we only promote from within, based on performance
Healthcare benefits
Lifetime vested residual income - build long-term financial security
High-energy, collaborative, and supportive team culture
Partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!

Employment Type: FULL_TIME

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