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Remote Customer Support Engineer Jobs in Athens, GA

Remote-Contract Duration: 1 year + Extension Location: Athens, GA 30606 Job Summary ... Seeking an experienced Power BI Publisher to support the migration of approximately 400 IBM Cognos ...

Remote Sales Agent

Hoschton, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Insurance Agent

Monroe, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Gillsville, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Flowery Branch, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Jefferson, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Insurance Agent

Hoschton, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Insurance Agent

Jefferson, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Insurance Agent

Athens, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Sales Agent

Athens, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Remote Insurance Agent

Gillsville, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Showing results 41-60

Remote Customer Support Engineer information

See Athens, GA salary details

$37.7K

$75.9K

$104.8K

How much do remote customer support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer support engineer in Athens, GA is $75,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $86,900.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Athens, GA?

For Remote Customer Support Engineer jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Athens, GA look for?

The top searched job categories for Remote Customer Support Engineer jobs in Athens, GA are:

What cities near Athens, GA are hiring for Remote Customer Support Engineer jobs?

Cities near Athens, GA with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Athens, GA as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, 4% Temporary, and 2% Contract. Highlights an 52% Physical, 2% Hybrid, and 46% Remote job distribution, with an average salary of $75,865 per year, or $36.5 per hour.

Remote Reservations Coordinator

Viajemos Solas pero en Grupo

Athens, GA • Remote

$30K - $65K/yr

Full-time

Posted 16 days ago


Job description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities

  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details

Qualifications

  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful

Benefits

  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support