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Remote Customer Support Engineer Jobs in Nevada (NOW HIRING)

Remote Spanish Bilingual Customer Service

Sparks, NV · Remote

$15.75 - $20/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Reno, NV · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Senior Controls Engineer

Las Vegas, NV · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Customer Support Engineer information

See Nevada salary details

$39.7K

$80K

$110.5K

How much do remote customer support engineer jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote customer support engineer in Nevada is $80,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $91,600.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Nevada? For Remote Customer Support Engineer jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Nevada look for? The top searched job categories for Remote Customer Support Engineer jobs in Nevada are:
What cities in Nevada are hiring for Remote Customer Support Engineer jobs? Cities in Nevada with the most Remote Customer Support Engineer job openings:
Software Engineer, Remote Vehicle Assistance

Software Engineer, Remote Vehicle Assistance

Motional

Las Vegas, NV • On-site, Remote

$123K - $163K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Mission Summary:
We're looking for a Software Engineer to design and develop Motional's Remote Vehicle Assistance team. Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV's Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.
What You'll Be Doing:
  • Develop, maintain and support C++ software that enables Remote Vehicle Assistance
  • Collaborate with C++ applications and UI engineers to pass data between software running on the autonomous vehicle and software running on remote stations
  • Collaborate with C++ software components on the autonomous vehicle to integrate Remote Vehicle Assistance capabilities
  • Test-driven development of new features supporting the autonomous vehicle
  • Develop and maintain a comprehensive integration and simulation test suite to test all software before it goes to production
  • Collaborate with systems and operations teams to develop a product that fits both customer needs and system requirements
  • Collaborate with testing and operations engineers to support Motional's on-road testing
  • Design, develop, and maintain RVA agent training tools, including the creation of comprehensive simulation scenarios.
  • Contribute to the development and support of next-generation RVA product features.

What We're Looking For:
  • Bachelor's degree in Computer Science or a related technical field.
  • Minimum of 2 years of professional software engineering experience.
  • Proficient in C++
  • Working knowledge of SQL
  • Basic understand of Git, Bazel, JIRA, Confluence or similar development tools
  • Ability to learn how to use a motional specific custom SoC
  • Experience working on a linux Operating System
  • Capable of performing statistical performance of deployed features

Bonus Points (not required):
  • Experience with Modern C++ ( 11/14/17 or later)
  • Experience working with Python, Golang
  • Experience with QT, OpenGL

Why should you join us?
  • Work on cutting edge technologies
  • Flexi Benefits
  • "Take as you need" Annual Leave
  • Transport Allowance
  • Medical & Insurance Coverage
  • Dental
  • 8-week Paternity & Maternity Leave

This role is hybrid from our Las Vegas office. It requires 3 in-office days each week.
The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Candidates for certain positions are eligible to participate in Motional's benefits program. Motional's benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.
Salary Range
$123,000-$163,500 USD
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We're driven by something more.
Our journey is always people first.
We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.
Higher purpose, greater impact.
We're creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it's not only good for our business, it's the right thing to do.
Scale up, not starting up.
Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We're driven to scale; we're moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.
Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Instagram and YouTube.
Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.