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Remote Customer Support Engineer Jobs in California

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Coordinate engineers and vendors to resolve installation problems. * Understanding of how solar ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Coordinate engineers and vendors to resolve installation problems. * Understanding of how solar ...

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Coordinate engineers and vendors to resolve installation problems. * Understanding of how solar ...

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

This role is a remote position, and you will be working in the West Coast time zone. Travel is not ... support * Partner with Product and Engineering to develop and ship internal tooling and client ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Zoo

Technical Customer Support Specialist

Los Angeles, CA · On-site +1

$60K - $80K/yr

We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and ... Investigate customer-reported bugs, gather reproduction steps, and partner with engineering to ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning ... Provide excellent customer service to Xantrion's client base. * Provide technical support as ...

Hiver

Finance Customer Support Associate

San Jose, CA · On-site +1

$20.50 - $28.25/hr

USA Remote Reporting To: Neelam Purohit Compensation: $3.50 - $4.50 / hour Description About us ... We're a challenger brand in a category dominated by over-engineered tools. We build software that ...

Mercury

Customer Support Specialist

San Francisco, CA · On-site +1

$48K - $58K/yr

As a member of our Customer Support team, you'll make sure our users are charmed by warmth and ... Work with our engineering team to find and squash bugs * Communicate our users' needs to our ...

ForgeFit

Remote Customer Service Specialist

Sacramento, CA · Remote

$18.25 - $24/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in California

Remote Customer Support Engineer information

See California salary details

$38.5K

$77.5K

$107.1K

How much do remote customer support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer support engineer in California is $77,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,800.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in California?

For Remote Customer Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in California look for?

The top searched job categories for Remote Customer Support Engineer jobs in California are:

What cities in California are hiring for Remote Customer Support Engineer jobs?

Cities in California with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in California as of August 2026, with employment types broken down into 79% Full Time, 7% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $77,540 per year, or $37.3 per hour.

Customer Support Specialist

RCRM - Random Talent Partners

Los Angeles, CA • On-site, Remote

$19.50 - $26.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Job Description: Customer Support Specialist

As a Customer Support Specialist at Teem, you will play a crucial role in providing exceptional customer service to our clients. Your main responsibilities will include:

  • Responding to customer inquiries and resolving issues in a prompt and professional manner
  • Providing product information and troubleshooting assistance to customers
  • Managing and documenting customer interactions in the company's CRM system
  • Collaborating with other team members to ensure customer satisfaction
  • Identifying and escalating priority issues to the appropriate department
Essential Qualifications:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and a customer-centric approach
  • Ability to work efficiently in a fast-paced environment
  • Attention to detail and organizational skills
  • Proficiency in using CRM software and Microsoft Office applications
Desired Experience:
  • Previous experience in customer service or a related field
  • Experience working in a remote or virtual team environment
  • Knowledge of the talent acquisition industry is a plus
Salary & Benefits:

The Customer Support Specialist position at Teem offers a competitive annual salary in Euro (). In addition, employees can enjoy benefits such as health insurance, retirement plans, paid time off, and opportunities for career growth within the company.

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