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Remote Customer Support Agent Jobs in Calgary, AB

AO Globe Life

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Entry Level Benefits Sales Representative (100% Remote)

Calgary, AB · Remote

CA$60K - CA$80K/yr

  • Medical

  • Dental

  • Vision

  • Life

Experience in customer service, retail, hospitality, sales, call centers, education, or other ... Ongoing coaching and support * Weekly pay * Commission-based compensation * Uncapped earning ...

New

Acuity Insights

Customer Success Manager

Calgary, AB · Remote

The best customer relationships begin with trust: understanding what a partner is trying to achieve ... remote environment with a high degree of ownership, sound judgment, and initiative.Supporting ...

New

EventMobi

Account Manager - Canada Remote

Calgary, AB · Remote

  • Medical

  • Dental

  • Life

Effectively communicate and collaborate with the Customer Success &Support teams to ensure client ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

EventMobi

Account Manager - Canada Remote

Calgary, AB · Remote

CA$105K/yr

  • Medical

  • Dental

  • Life

Effectively communicate and collaborate with the Customer Success & Support teams to ensure client ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

Cayenta

(Remote) Application Consultant

Calgary, AB · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...

RhythmQ

Account Executive (Remote, Canada)

Calgary, AB · Remote

CA$80K - CA$100K/yr

At RhythmQ, we're changing how organizations interact with their customers by deploying uniquely ... Build tools and resources that support prospects through each stage of their buying journey. 30 ...

RhythmQ

Account Executive (Remote, Canada)

Calgary, AB · Remote

$80K - $100K/yr

At RhythmQ, we're changing how organizations interact with their customers by deploying uniquely ... Build tools and resources that support prospects through each stage of their buying journey. 30 ...

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Calgary, AB

Remote Customer Support Agent information

See Calgary, AB salary details

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How much do remote customer support agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer support agent in Calgary, AB is $10.83, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $11.78 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.
What are popular job titles related to Remote Customer Support Agent jobs in Calgary, AB? For Remote Customer Support Agent jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Agent jobs in Calgary, AB look for? The top searched job categories for Remote Customer Support Agent jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Remote Customer Support Agent jobs? Cities near Calgary, AB with the most Remote Customer Support Agent job openings:
Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $22,529 per year, or $10.8 per hour.

Remote Business Development Representative

AO Garcia Agency

Calgary, AB • Remote

Full-time, Part-time

Posted 10 days ago

Job description

Ready to Take Control of Your Income and Career?

If you're motivated, driven, and looking for more than a traditional 9-to-5, this could be the opportunity you've been searching for.

We're seeking ambitious individuals to join a growing remote team, helping clients who have already requested information about financial protection and benefits. With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you need to build a rewarding long-term career.

What You'll Do
  • Meet virtually with clients who have requested information
  • Understand each client's needs and explain available benefit options
  • Guide clients through the enrollment process with professionalism and care
  • Build lasting relationships through exceptional customer service
  • Maintain accurate client records and follow up as needed
What We Provide
  • Pre-qualified leads-no cold calling
  • 100% remote work environment
  • Flexible full-time or part-time scheduling
  • Comprehensive training-no prior experience required
  • Ongoing mentorship and coaching
  • Access to industry-leading technology and resources
  • Clear opportunities for career growth and leadership
Compensation
  • Performance-based earnings
  • Competitive commission structure with uncapped earning potential
  • Leadership and team development opportunities for top performers
We're Looking For
  • Self-motivated individuals with a strong work ethic
  • Excellent communication and interpersonal skills
  • Competitive mindset and desire to achieve personal and professional goals
  • Coachable attitude and willingness to learn
  • Ability to work independently in a remote environment
  • Previous customer service or sales experience is an asset but not required
This Opportunity May Be a Great Fit If You
  • Want greater control over your income
  • Are looking for a flexible remote career
  • Enjoy helping people and building relationships
  • Thrive in a performance-driven environment
  • Are excited to learn new skills and grow professionally
Ready to Learn More?

If you're interested in exploring a flexible remote career with unlimited growth potential, we'd love to connect with you.

Apply today to schedule a brief virtual interview and learn more about the role, our training program, and whether this opportunity is the right fit for you.

Please Note:

  • All interviews are conducted virtually via Zoom.
  • Global Elite Empire Consultants is an independent third-party recruiting firm and is not an insurance agency.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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