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Remote Customer Success Jobs in Wayne, NJ (NOW HIRING)

Standard Metrics

Customer Success

Manhattan, NY · On-site +1

$140K - $190K/yr

Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and ... While we are a remote-first company and build our communication, processes, and structures with a ...

Unifyr

Customer Success Manager

Manhattan, NY · Remote

Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for an individual to join our Customer Success team. The Customer Success Manager serves as a ...

Chainguard

Customer Success Architect

Manhattan, NY · Remote

$165K/yr

Chainguard is seeking a Customer Success Manager to lead customer engagements for Federal clients ... This remote role requires 5+ years in public sector-facing positions and expertise in security ...

AEG Presents

Customer Success Manager

Manhattan, NY · Remote

Sports Technology | SaaS Transition | Growth-Stage Company Full-Time | Remote/Hybrid About LBi ... We are an emerging customer success organization, actively building out our CS practices (including ...

Exostar

Customer Success Manager

Passaic, NJ · On-site +1

$250K/yr

Customer Success Manager The Customer Success Manager (CSM) is a key member of Exostar's Go-To ... Herndon, VA, Cincinnati, OH- Hybrid (3x/week) Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH ...

HireNow Staffing

Customer Success Manager

New York, NY · Remote

$96K - $128K/yr

Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...

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Remote Customer Success information

See Wayne, NJ salary details

$32.2K

$82.4K

$138.8K

How much do remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer success in Wayne, NJ is $82,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Wayne, NJ? The most popular types of Customer Success jobs in Wayne, NJ are:
What are popular job titles related to Remote Customer Success jobs in Wayne, NJ? For Remote Customer Success jobs in Wayne, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Wayne, NJ look for? The top searched job categories for Remote Customer Success jobs in Wayne, NJ are:
What cities near Wayne, NJ are hiring for Remote Customer Success jobs? Cities near Wayne, NJ with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Wayne, NJ as of May 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $82,381 per year, or $39.6 per hour.

Remote Customer Success Lead for Supply Chain AI

Accuris

Manhattan, NY • Remote

$70K - $90K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Accuris is looking for a Remote Customer Success Representative focused on building lasting customer relationships and ensuring successful renewals. Responsibilities include monitoring account health, addressing customer concerns, and enhancing product adoption. The ideal candidate has 4-6 years in Customer Success or Account Management, excellent communication skills, and experience with CRM tools like Salesforce.

The expected salary ranges from $70,000 to $90,000, plus comprehensive benefits. #J-18808-Ljbffr

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