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Remote Customer Success Jobs in Springfield, OR (NOW HIRING)

Agency Diaz

Remote Insurance Sales Agent

Eugene, OR · On-site +1

$75K - $160K/yr

We believe success belongs to those who hate losing more than they love being comfortable, who do ... A familiarity with CRM platforms is helpful * An ability to build and nurture internal and external ...

Float Health

Recurring Care Specialist

Eugene, OR · On-site +1

$48K - $50K/yr

... driving operational success and delivering an exceptional customer experience. You'll be ... This is a fully remote position based in the US. Employment Type: This is a full time position ...

Float Health

Recurring Care Specialist

Eugene, OR · On-site +1

$48K - $50K/yr

... driving operational success and delivering an exceptional customer experience. You'll be ... This is a fully remote position based in the US. Employment Type: This is a full time position ...

World Wide Technology

Project Coordinator

Eugene, OR · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

GEICO

Physical Damage Adjuster

Eugene, OR · On-site +1

$56K/yr

We thrive on relentless innovation to exceed our customers' expectations while making a real impact ... Willingness to be flexible with primary work location - position may require either remote or in ...

Pipeworks Studios

Producer

Eugene, OR · On-site +1

$63K - $82K/yr

... contact for customer stakeholder(s) * Identifies and manages against project success goals ... We're happy to support our team no matter where they prefer to work: remote, in office, or hybrid.

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Showing results 21-40

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Springfield, OR

Remote Customer Success information

See Springfield, OR salary details

$33.6K

$86K

$144.9K

How much do remote customer success jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote customer success in Springfield, OR is $85,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Springfield, OR?

The most popular types of Customer Success jobs in Springfield, OR are:

What job categories do people searching Remote Customer Success jobs in Springfield, OR look for?

The top searched job categories for Remote Customer Success jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote Customer Success jobs?

Cities near Springfield, OR with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Springfield, OR as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $85,974 per year, or $41.3 per hour.

Territory Sales Manager -Engineered Wood Products (Midwest)

Springfield, OR • On-site, Remote

Roseburg Forest Products
Paper Manufacturing • 1 - 5K employees
Learn more about Roseburg Forest Productsexternal

Full-time

Re-posted 10 days ago

Roseburg Forest Products rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description
This role is remote; ideal candidate should be located in Wisconsin, Michigan, Illinois, Indiana, Ohio or Kentucky
Purpose
The Territory Sales Manager develops and expands relationships with independent wholesale distribution and retail customers and is responsible for delivering strategic account objectives that align with Roseburg's core values.
Key Responsibilities
  • Business Advisor
    • Understand and anticipate customers' existing and future needs in depth and communicate this within the team and organization
    • Develop compelling solutions to customer needs that differentiate Roseburg from our competition
    • Engage in both tactical and strategic account planning functions to achieve Roseburg objectives
    • Bring a fresh insight to customers' business that will help them deliver a competitive advantage within their market
    • Develop joint strategies that are mutually beneficial to both companies
  • Relationship Manager
    • Build and manage internal and external relationships that foster multiple levels of relationships with key leaders within Roseburg and customers' organization
    • Manage the contact matrix ensuring that all potential points of contact and influence are being attended to appropriately
    • Build trust throughout the customers' organization; influencing purchasing, sales, admin functions, etc.
  • Brand Manager
    • Manage expectations about how Roseburg branded products are targeted and used
    • Ensure Roseburg market strategy is being executed
    • Deliver guidelines to being a Roseburg program partner
    • Build, drive, and service demand for all Roseburg products through entire sales channel
    • Influence specification of Roseburg products where appropriate
  • Embrace the growing role of technology (CRM, virtual constructs, electronic commerce, etc.)
  • Perform other duties as assigned
  • Models company core values

Required Qualifications
  • Bachelor's degree in Business, Marketing or Technical degree
  • Five (5) plus years' sales experience in the construction and/or building materials market segments
  • Ideal team player (hungry, humble, and smart)
  • Ability to manage multiple and conflicting priorities in a dynamic environment
  • Excellent interpersonal skills
  • Understand and exhibit a sense of urgency
  • Outstanding listening, verbal and written communication skills
  • Strong self-motivation and organizational skills
  • A basic understanding of financial principles
  • An understanding of the Roseburg product portfolio as well as our value over the competition
  • Good understanding of the strengths and weaknesses of our key competitors
  • Proven track record of success; demonstrating proficiency in selling skills, listening, probing techniques, identifying buying signals and negotiating for mutual benefit to Roseburg and the client
  • Valid driver license with a safe and proven driving record
  • Ability and willingness to travel overnight approximately 50% of the time

This position is remote eligible in the following states:
  • Maryland
  • Ohio
  • Pennsylvania
  • Virginia
  • Michigan (Southern Michigan preferred)

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